Online Sales Specialist

Overview

BREAK GROUND ON A REWARDING CAREER WITH US!

The Sekisui House U.S. team is a proud builder of the SHAWOOD, Richmond American Homes, Woodside Homes, Holt Homes, Hubble Homes, and Chesmar Homes brands. We take great pride in being a member of Sekisui House, a global leader in homebuilding. This impressive, 60+ year old company has built over 2.6 million new homes designed to reflect and adapt to the changing needs of today's homebuyers. Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable.

We encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. If you are a results-driven professional with a passion for success, consider building a career with us.

Positive Work Environment & Culture

• Collaborative Team Culture: Join a supportive environment where teamwork and the open exchange of ideas are highly valued.
• Team Engagement: Participate in a variety of team-building events and social gatherings, such as company outings, holiday celebrations, and regular office socials. We support a healthy work-life balance and recognize the importance of time outside of work commitments.

Position Summary

We are currently seeking an enthusiastic, persuasive and friendly Online Sales Specialist with a proven record of sales success to join our team. Our ideal candidates have a passion for success and will to put in the time and effort to get the job done. This position is different than a New Home Sales Associate who is out in the field. A New Home Online Sales Specialist will sit at our Division Office.

Responsibilities

• Provide consistent follow up on leads that inquire at our website, toll-free phone number or from realtors until they locate a desired community and are handed off to a field Sales Associate
• Procure initial appointments with leads to meet with New Home Sales Associates out in the field
• Actively communicate with customers via phone, email, and live chat with the ability to communicate via multiple channels at the same time
• Document all interactions in our customer relationship management system
• Partner with Sales, Mortgage and Home Gallery design teams to communicate the most accurate information to our customers
• Participate in Sales Team Meetings, Community Grand Openings and other company events
• Strong computer skills (CRM experience a plus)
• Weekend work is required; and may have to work a schedule into the evening hours.

Requirements

• High School Diploma/GED or equivalent work experience. Bachelor’s degree preferred.
• Ability to work weekends
• A Real Estate License is required in all states EXCEPT CO, MD, NM, TX & VA
• Recent Online/Inside Sales experience
• Successful working through extensive phone and email contact
• Retail sales experience preferred
• Proven track record of sales success

Comprehensive Benefits Package

We offer a comprehensive benefits package designed to meet the diverse needs of our employees and their families:

• Competitive Compensation: We provide a competitive compensation structure that rewards performance and results.
• Health & Wellness: Comprehensive coverage includes medical, dental, and vision insurance options, as well as Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• Financial Future: Access a 401(k) retirement savings plan.
• Time Off: Our time-off benefits include vacation, sick leave, paid holidays, and other leave types (bereavement, jury duty, FMLA, military leave).
• Insurance & Protection: Company-provided life insurance, accidental death and dismemberment (AD&D) insurance, and short- and long-term disability coverage are included. An employee assistance program (EAP) is also available.
• Exclusive Perks & Discounts
• Homeownership & Financing: Take advantage of exclusive home purchase and financing discounts.
• Pet Insurance: Enjoy discounted group pet insurance rates.

If you are ready for more than a job and seek a career with one of the most respected organizations in the industry, we encourage you to connect with us. Please visit our website at www.richmondamerican.com for additional information.

Sekisui House U.S., Inc. is an Equal Opportunity Employer.

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