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Starbucks Team Supervisor
Starbucks Team SupervisorBrookshire Grocery • Tulsa, OK, United States
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Starbucks Team Supervisor

Starbucks Team Supervisor

Brookshire Grocery • Tulsa, OK, United States
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  • [job_card.full_time]
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At Brookshire Grocery Company (BGC), we’re committed to building a thriving community. With over 215 stores under five unique banners, we operate across Texas, Louisiana, Arkansas, and Oklahoma. BGC is more than just a workplace; it’s a place where you are valued, your contributions matter, and your potential for growth is unlimited. Join us to kickstart your career or to take your skills to the next level, all while being part of a supportive team that shares your passion for making an impact.

Here’s what makes us unique :

  • Wellness that works for you : Enjoy comprehensive medical, vision, dental, and prescription coverage.
  • Flexibility and freedom : Take advantage of paid time off to relax, recharge, and enjoy your life.
  • Ownership that empowers : Participate in a 401(k) plan with company contributions to secure your financial future.
  • Savings for your lifestyle : Benefit from exclusive employee discounts on essential products.
  • Investing in your dreams : Access scholarships and educational support to fuel your personal growth.
  • Adventure awaits : Enjoy access to a 205-acre outdoor recreation area for leisure and fun.

Becoming part of BGC means joining something greater than just a job. We are dedicated to supporting your goals, inspiring your journey, and celebrating your successes.

Job Summary :

In this role, you’ll oversee the preparation and presentation of coffee products, ensuring they align with our high standards. Lead the Starbucks department team to enhance sales and customer service, achieving profitability targets.

Essential Duties and Responsibilities :

  • Collaborate with upper management to schedule, guide, and delegate tasks to department team members.
  • Manage the Starbucks department independently, focusing exclusively on its operations.
  • Analyze historical sales data, promotional activities, and inventory levels to ensure optimal stock levels.
  • Monitor profit and loss, sales, shrink, and staffing metrics, providing informative summaries to upper management.
  • Enhance sales performance and financial results while maintaining high standards of product quality and public relations.
  • Implement quality control and food safety protocols, including proper stocking and rotation of dated products.
  • Manage all aspects of product preparation, including preparation, packaging, and labeling.
  • Supervise the team responsible for baking and serving food along with coffee products.
  • Inspect inventory upon delivery, ensuring accuracy in orders and related documentation.
  • Drive sales through suggestive selling techniques and visually appealing product arrangements.
  • Maintain a clean and safe work environment by adhering to company safety initiatives.
  • Deliver excellent customer service by being friendly, addressing inquiries, and taking orders both in person and over the phone.

    • Knowledge, Skills and Abilities :

  • Strong organizational skills and meticulous attention to detail.
  • Thorough understanding of coffee department operations.
  • Proficient in the use of in-store ordering systems and inventory management practices.
  • Ability to lead and inspire team members effectively.
  • Excellent verbal and written communication skills with customers and team members.
  • Capacity to multi-task in a fast-paced environment.
  • Competent in reading and operating digital equipment, meters, dials, and calibrated scales.
  • Safe operation of tools and equipment, including espresso machines and commercial ovens.
  • Skilled with both precision and non-precision hand tools.
  • Willingness to learn and adapt to new technology and methods.
  • Flexibility to work varied schedules, including nights, weekends, and holidays.
  • Vigilance to identify potential hazards and take appropriate action or report them promptly.

    • Education, Experience, and Qualifications :

  • High school diploma or GED, with a minimum of two years of relevant experience; or an equivalent combination of education and experience.
  • Must be at least 18 years of age.
  • Must be 21 or older to drive for company business in accordance with the BGC Business Driver Policy.
  • Food Safety Manager certification is required.
  • Completion of the Barista Basics Training Program and additional Starbucks leadership training is essential.

    • Physical Demands :

  • Constant use of close vision, distance vision, depth perception, and focus.
  • Frequent verbal communication and listening required.
  • Regular use of hands for various tasks such as reaching, touching, and handling.
  • Frequent standing or walking is mandatory.
  • Repetitive hand movements will be required.
  • Occasionally bending, kneeling, squatting, or stooping will be necessary.
  • Ability to lift and maneuver objects up to 40 lbs regularly and up to 75 lbs occasionally.
  • Attendance at work is critical.

    • Work Context and Environment :

  • This role is primarily conducted in a retail store environment.
  • Frequent exposure to hot surfaces is common.
  • Regular encounters with extreme cold and heat conditions.
  • Occasional exposure to wet or slippery surfaces.
  • May work with cleaning agents when necessary.
  • Noise levels can vary.

    • Are you ready to take the next step in your career? Join us at BGC, where you will find a career that truly belongs to you!

    Brookshire Grocery Company is committed to maintaining a safe, drug-free work environment. We are an Equal Opportunity Employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military status, or any other trait protected by law.

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