Client coordinator [h1.location_city]
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VirtualVocationsHuntington Beach, California, United States- [job_card.full_time]
A company is looking for a Client Success Coordinator to join their textbook adoption sales team.
Key Responsibilities :
Manage client relationships, ensuring satisfaction with textbooks and courseware
Drive repeat adoptions and confirm new orders for academic terms
Collaborate with professors to recommend suitable textbooks and courseware, ensuring smooth transitions for adoptions
Qualifications :
Bachelor's degree required
3+ years of experience in sales, account management, or customer success, preferably in higher education or publishing
Familiarity with the higher education landscape and textbook adoption process
Experience with Learning Management Systems (Canvas, Blackboard, Moodle) and their integration
Proficiency with CRM systems and data analysis for tracking sales metrics and account growth