Program associate h1.location_city

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

ZS’s Strategic Alliances and Investments group focuses on identifying, designing and executing strategic partnerships across ZS’s global business. Leveraging ZS’s unique market intelligence, broad and deep industry coverage, strong relationships and a track record of credibility in the market; the SAI group brings innovation to market and driving client impact through working with partners.

The Program Manager for Global Alliances Operations will be responsible for driving operational excellence across strategic technology partnerships, including AWS, Google Cloud Platform (GCP), Microsoft Azure, Snowflake, Databricks, Dataiku, and other IT infrastructure and data ecosystem partners. This role works to identify and implement mechanisms that improve the execution of alliance programs. The ideal candidate will have experience working in a highly matrixed organization across Consulting Principals, as well as haveworking knowledge of partner programs from the partners above.

What you'll do:

• Process Improvement: Design and implement scalable operational processes for alliance management.
• Opportunity Management & Submissions: Oversee partner opportunity registration and submission processes across multiple platforms.
• Marketplace Listings & Management: Manage listings on cloud marketplaces (AWS Marketplace, Azure Marketplace, GCP Marketplace).
• Funding Management & Execution:Identify, submit and manage funding programs,Administer Market Development Funds (MDF) and co-op funding programs.
• Competency & Certification Programs: Drive achievement of partner competencies and equivalent certifications.
• Cross-Functional Collaboration: Work closely with sales, marketing, product, and partner teams to align operational priorities.

What you’ll bring:

• Bachelor’s degree in Business, Technology, or related field; MBA preferred.
• 5–8 years in partner operations, alliances, or program management within technology or cloud ecosystems.
• Proventrack recordmanaging global programs and complex partner ecosystems.
• Familiarity with cloud platforms (AWS, Azure, GCP) and data infrastructure technologies (Snowflake, Databricks, Dataiku).
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

How you’ll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Hybrid working model:

ZS is committed to a Flexible and Connected way of working. ZSers are onsite at clients or ZS offices three days a week. Combined flexibility to work remotely two days a week is also available. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

How you’ll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in , visit .

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.