Program manager [h1.location_city]

divh2Operations - Lead Rotation Program / h2pCRSTs Leadership Development Rotational Programs are a unique opportunity for high-potential, early-career professionals to develop essential leadership skills while learning end-to-end operations throughout our business. The programs offer opportunities to explore roles and experiences that give you direct exposure to and interaction with senior leaders across the business. They are designed for those ready to fast-track their career development. The programs also provide support for career growth and exploration through development opportunities, mentoring, networking, and a strong program community. / ppThe Operations LEAD position within our Dedicated business is part of the leadership development rotational program that prepares recent college graduates to grow quickly within the Operations of Dedicated business at CRST. This 23-year program (dependent on how quickly you progress) offers hands-on experience to prepare experts in operational leadership. Youll gain experience in customer service, planning, fleet management, account management, and pricing / design. Heres the best part : no transportation-specific experience is necessary! Our experienced mentors will be your guide to learn the business and managing a PL that is sized to give you exposure to our industry, processes, customers, and tools. Its designed to continually grow the scope of work through increased responsibilities, including managing larger accounts, working with a varied customer base, and growing your experience in leading teams. You can expect to evaluate KPIs, build a high-performing team of 15-20 drivers, and promote profitable growth. In this position, you will be able to advance quickly while receiving professional development and training. CRST has more than 100 locations across the country, providing learning and job opportunities in a variety of locations. / ppTo be considered for the Dedicated rotations, please note that relocation is a requirement. / ppHere is what you can expect : / pulliOversee the management and retention of drivers to include good driver morale, high level of service to customers, safety, and efficient and profitable utilization of equipment. / liliPerform all aspects of customer service including load booking and service failure resolution. / liliDirect profitability responsibility and ensure budget and cost management. / liliAct as liaison between the customer, drivers, and internal departments. / liliOwn the direct customer relationship, ensuring on-time service to the customer and onboarding new Customer Accounts. / liliCreate and manage customized Key Parameter Indicators (KPI) to help ensure goal attainment. / liliCreate pricing solutions, prepare contracts, and perform rate analyses for new and existing business opportunities. / liliAnalyze specific incoming statement and balance sheet line items and support annual planning / regular forecasting. / liliRelocation is required for some roles. / liliDevelop solutions resulting in customer retention and organic revenue growth. / liliApply analytical skills to evaluate business results. / liliContinuously improve business processes to promote profitable growth. / liliDevelop your skills through various projects and assignments to quickly identify your functional strengths. / liliBuild industry competence while refining leadership skills. / liliDevelop lasting relationships with CRST mentors and leaders. / liliEngagement in a program that invests in your future. / liliBe considered for new assignments and opportunities geared toward agile, high-achieving, talented early-career employees (that could include relocation considerations). / li / ulpUpon completion of the program, youll be prepared to step into an operations leadership position responsible for a team and a minimum of $5 million in revenue. You will work closely with your mentor to ensure post-program placement aligns both with your interests and business needs. / ppProgram Requirements : / pulliWe are looking for recent graduates with Bachelors or Masters degrees in business management, business analyst, supply chain management, procurement, logistics, operations management and other related fields. / liliMinimum GPA : 2.5 on a 4.0 scale / liliIndividuals who demonstrate tenacity, perseverance, and are eager to take on complex challenges while accelerating their careers. / liliNatural leaders who build relationships with trust and transparency. / liliWith each milestone achieved, program participants will have opportunities to progress. This may require participants to relocate. Relocation opportunities come with growth and a bigger scope of responsibilities. / liliFor this position, CRST does not currently, nor in the future, provide sponsorship for employment visa status. / li / ulpThese elite multi-year programs are for future leaders looking to make a tangible impact, build relationships, and get exposure to CRSTs culture while building on the necessary skills to continue within CRST. If you have an entrepreneurial mindset, enjoy relationship-building, embrace change, and think innovatively, we want you to apply today! / ppThe CRST Core Values : Safety at the Core of All We Do Integrity in Every Decision and Action Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities. / ppEEO Statement : CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws. / p / div