Study coordinator h1.location_city

Position Summary

The Research Study Coordinator supports the successful implementation and coordination of clinical research studies by screening and enrolling participants, performing study-related procedures including phlebotomy and specimen processing, and ensuring accurate data collection and documentation. This role manages study visits, maintains regulatory and research records, and ensures compliance with study protocols and applicable regulations.

This on-site position is .60 FTE (24 hours per week, Monday-Friday). The primary work location is Wausau, with occasional travel to our Stevens Point facility as needed.

Essential Job Functions and Responsibilities

• Coordinate day-to-day activities related to assigned research studies in accordance with study protocols, regulatory requirements, and organizational policies.
• Screen and identify potential study participants based on study inclusion and exclusion criteria.
• Educate prospective participants on study purpose, procedures, expectations, and timelines.
• Facilitate the informed consent process and enroll eligible participants into research studies.
• Schedule and coordinate participant study visits, follow-up appointments, and required testing.
• Perform phlebotomy and collect blood specimens in accordance with study protocols, safety standards, and specimen handling requirements.
• Process, label, document, store, and ship laboratory specimens accurately and within protocol-defined timelines.
• Collect and document study data in case report forms, electronic databases, and source documentation with a high degree of accuracy and attention to detail.
• Maintain complete, organized, and audit-ready research records, participant files, and regulatory documents.
• Monitor study activities to ensure compliance with protocol requirements, institutional guidelines, HIPAA, and applicable regulatory standards.
• Communicate effectively with participants, investigators, sponsors, study monitors, laboratories, and internal departments to support study operations.
• Track study deadlines, participant milestones, laboratory requirements, and data collection timelines to ensure timely completion of study-related tasks.
• Assist with preparation for monitoring visits, audits, and inspections, including retrieval and organization of required documentation.
• Report adverse events, protocol deviations, and participant concerns to appropriate study personnel in a timely manner.
• Maintain inventory of study supplies, kits, and materials, and coordinate replenishment as needed.
• Support participant retention efforts through professional follow-up, organization, and customer-service oriented communication.
• Demonstrate strong organization, critical thinking, and detail orientation in managing multiple studies, deadlines, and priorities simultaneously.
• Perform other research-related duties as assigned to support the successful execution of clinical studies.
• Working on-site is a requirement.

Minimum Qualifications

• Education
• High School diploma or equivalent required.
• Successful completion of a phlebotomy program or related health care training (MA, CNA, EMT, etc.) preferred.
• Licensure/Certification
• Certification as a Phlebotomist by a national accrediting agency.
• BLS certification required.
• Experience
• Three years of phlebotomy experience required (if not certified).

Competencies Required

• Knowledge
• Working knowledge of medical terminology.
• Advanced knowledge in phlebotomy practices and procedures.
• Skills
• Possesses interpersonal, communication, and listening skills necessary to deal effectively and courteously with patients, physicians, and all staff members.
• Exceptional organizational skills and attention to detail.
• Proficient computer skills working in an Electronic Medical Record (EMR) and Practice Management software.
• Demonstrates professionalism and respect in all forms of communication and correspondence.
• Abilities
• Ability to maintain strict confidentiality of health information.
• Ability to work in a fast paced, multi-tasking environment and cope with rapidly changing patient care needs.
• Demonstrate strong organization, critical thinking, and detail orientation in managing multiple studies, deadlines, and priorities simultaneously.