Technical program manager Jobs in Oceanside, CA

Résumé du poste:

About the Role & Team

The Entertainment Tech and ProgramsMgrwill oversee alllogisticsand project management tasks related to the daily operations of highly impactful areas within the Entertainment Technical department at the Disneyland Resort. This includes managing the planning, scheduling, resource allocation, and coordination of activities for Stage Technicians and Show Services Cast in the operation, maintenance, and sustainment ofhigh-complexityshows, spectaculars, and events. The role requires managing timelines, budgets, and cross-functional collaboration to ensure seamless execution and delivery. You will communicate with all levels of leadership, peers, and team members, inspire Cast to promote operational excellence, and drive continuous improvement initiatives. A proactive approach to safety standards, preventive maintenance, and risk management will be prioritized and enforced. This role combines technicalexpertisewith advanced project management, focusing on efficient, fiscally responsible execution of live entertainment. You will be assigned various entertainment offerings, which may require working on weekends, holidays, or overnight hours.

You will report to theArea Manager-Entertainment Tech Maintenance.

What You Will Do:

• Provide leadership for thecutting-edgetechnical projects and innovations including coordination, operation, maintenance, and sustainment of all technical elements of higher complexity shows and entertainment product, including spectaculars, for audio, lighting, video, automation, and rigging

• Develop and execute comprehensive project plans for live entertainment events, encompassing timelines, resource allocation, and technical requirements, to ensure successful delivery from concept to completion

• Perform as a Duty Manager when assigned to oversee the daily operation of the Technical Services and Show Services operations

• Oversight of the day of deployment of cast members, job activities, schedules, time recording, maintenance tracking reports and show reports

• Manage cast development; guide, inspire, and hold the team accountable for delivering daily operations. Coach your team through regular interactions and quality conversations to ensure desired behaviors

• Collaborate and partner with Entertainment Production and Operations teams; ensuring that all shared responsibilities support the performance, maintenance and sustainment of our shows, offerings, and events

• Facilitate production meetings to ensure venue standards arebeing upheldas well asmaintainproductive collaboration with key partners. Establish a presence amongst entertainment partners as the primary point of contact for all things technical support within a venue or project

• Help create the annual operating Plan (AOP), five-year plan, capital plan for assigned responsibilities while tracking expenses related to technical equipment, labor, and other resources, while implementing cost-control measures to stay within budget

• Lead procurement process to repair/replace technical assets

• Manage the processes and resources used tofacilitatescheduling, labor tracking, procurement, maintenance activities, expense budgets, and reporting tools

• Manage maintenance and operating guide and training programs to ensure cast safety, show readiness, and reliability ofassets areto company standards. Including managing rigorous quality assurance processes, including system testing and pre-event rehearsals, to ensure all technical systems are operational and meet performance standards

• Oversee and lead the justification, scheduling, and implementation of the IFP for assigned locations

• Ensure all maintenance activities are performed efficiently, safely, and in compliance with Company standards and regulations including proper documentationutilizingreporting tools

Required Qualifications & Skills:

• Proficiencywith industry-standard software and hardware tools used for show control and show-action equipment

• Proven experience with large-scale live event productions, including concerts, theater, and corporate events

• In-depth understanding of signal flow, system integration, and troubleshooting within a live environment

• Project Management oversight of complex technical operations and maintenance

• Exceptional communication skills, capable of articulating complex technical concepts to both technical and non-technical stakeholders

• Minimum 4 years ofleadershipexperience, leading hourly or salaried teams.

• Familiarity with collective bargaining agreements

• Ability to be flexible with work schedule, including weekends,holidaysand 3rd shift

• Ability to manage confidential information and difficult conversations

• Experience building relationships and working with partners

• Experience with budgeting and scheduling

• Self-starter with the ability to deal with ambiguity

• Provenproficiencywith multiple software/computer programs including MS Office, MS Teams, Smartsheet, Maximo, MyTime, D Tools HR,etc.

Preferred Qualifications:

• Leadership in a technical theater or maintenance environment

• Project management or change management experience

• Experience with Disneyland Resort collective bargaining agreements, specifically, IATSE

• Advanced knowledge of live entertainment crafts including but not limited to: facility and show lighting infrastructure, audio and RF protocols, automation and stage systems (encoders, TAIT control interfaces, profiles, safety hardware), rigging and rope access, video signal processing (distribution of video signals), special effects, scenic and stage systems

• Knowledge of Disney HR procedures

• Demonstrate passion and commitment to diversity and inclusion, including inviting diverse perspectives and promoting an inclusive work environment

Education:

• Bachelor's Degree in Business, Theater, Fine Arts/Technical, Engineering, or related field and/or equivalent work experience

Additional Information

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educationalopportunitiesand special extras that only Disney can provide. Learn more about our benefits andperksat.

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The hiring range for this position in California is $95,500.00-$128,000.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.