Implementation coordinator [h1.location_city]
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Implementation coordinator • cincinnati oh
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MBO PartnersCincinnati, OH, US- [job_card.full_time]
Implementation Project Manager
At MBO we give people the control to do the work they love the way they want. We're leading the future of work by building a best-in-class platform for independent professionals and leading enterprise organizations. MBO Partners is a deep job platform that connects and enables independent professionals and micro-business owners to do business safely and effectively with enterprise organizations. While we've been in business for more than 20 years, we treat each day as an opportunity to help innovate, collaborate, and shape the future of work for our enterprise and independent clients. By joining our team, you're helping build and lead the next way of working and contributing directly to our platform roadmap and vision.
If you're looking for a place to expand your skills and grow your experience, this position offers an opportunity for individuals who love working with a team in a fast-paced and evolving environment, are cool under pressure, love feedback, take challenges head-on and strive for perfection in everything they do.
As an MBO Implementation Project Manager, you are responsible for leading client program implementations while driving operational excellence and transformation initiatives that enhance efficiency, reduce risk, and deliver measurable value. This role serves as a strategic partner and central point of contact across internal and external stakeholders, aligning business objectives, standardizing processes, and ensuring seamless delivery of solutions that support MBO's growth and competitiveness.
Responsibilities include :
- Lead the end-to-end management of client program implementations, including discovery, planning, execution, and closure.
- Create and maintain project plans, schedules, deliverables, and status reports to ensure alignment and visibility across stakeholders.
- Partner with internal teams and third parties to design and deliver solutions that meet client requirements and are aligned with MBO's best practices.
- Facilitate data and workflow reviews to uncover risks, validate requirements, and ensure operational readiness.
- Drive client onboarding and program go-lives, ensuring projects are delivered on time, within scope, and with high adoption rates.
- Identify and execute cross-functional initiatives that enhance operational efficiency, reduce risk, and drive organizational effectiveness.
- Establish and implement scalable processes, tools, and methodologies that support sustainable growth and continuous improvement.
- Lead change management efforts, engaging stakeholders to ensure adoption of new processes, systems, and cultural practices.
- Maintain visibility into organizational priorities by tracking deliverables, facilitating workstream meetings, and ensuring integration across teams.
- Create deliverables and reference materials that enable teams to perform their roles effectively and consistently.
Serve as a consultative partner and advocate for both the client and MBO teams, fostering trust and alignment. Influence and engage cross-functional stakeholders, from individual contributors to executives, to drive successful outcomes. Communicate project milestones, risks, and decisions in a clear, proactive, and professional manner.
To stand out, you need :
Preferred (but not required) :
Here are just a few reasons that you will love working at MBO Partners :