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Support engineer h1.location_city

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Support engineer • berkeley ca

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Desktop Support Engineer

Title NineEmeryville, CA
[job_card.full_time]

Woman-run and owned since 1989, Title Nine has been outfitting and inspiring women to take risks both big and small, lead in their communities, and seek their own adventures.About the RoleTitle Nin...[internal_linking.show_more]

Civil Engineer/Traffic Control Engineer

ENTRUST Solutions GroupOakland, CA, United States
[job_card.full_time]

Are you looking to join an innovative engineering consulting firm with a strong electric utility team that supports clients in over 35 different industries? Entrust Solutions Group has embraced gro...[internal_linking.show_more]

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Customer Support Engineer

FivetranOakland, California, United States
[job_card.full_time]

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity.With Fivetran, customer data arrives in their warehouses, canonic...[internal_linking.show_more]

Application Support Engineer

Husch BlackwellOakland, CA, US
[job_card.full_time]

United States, serving clients with domestic and international operations.At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes.Husch Blackwell is commit...[internal_linking.show_more]

IT System Support Technician

We VoteOakland, CA, United States
[job_card.full_time]

Please apply directly via our volunteering portal/ATS at https://wevote.Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no long...[internal_linking.show_more]

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Retail Sales and Store Support

AlbertsonsMoraga, CA, United States
[job_card.full_time]

Our sales and store support teams, also known as clerks in the grocery world, play an important part in ensuring our stores are clean, organized, and shoppable so that our customers can find exactl...[internal_linking.show_more]

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Remote Online Product Support - No Experience

GLOCPABerkeley, California
[filters.remote]
[job_card.part_time] +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]

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FCM & Client Support Specialist I

United Business BankOakland, CA, United States
[job_card.full_time]

Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported.We pride ourselves on the team t...[internal_linking.show_more]

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Decision Support Finance Manager

Center for Elders IndependenceOakland, CA, United States
[job_card.full_time]

The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purpo...[internal_linking.show_more]

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Direct Support Professional (DSP)

DABSPinole, CA, United States
[job_card.full_time] +1

Since 2005, we've been empowering individuals to lead more independent livesthrough advocacy, innovation, and unwavering commitment.We believe in showing upespecially when things get hard.Dignity i...[internal_linking.show_more]

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Senior Desktop Support Technician

University of California, RiversideOakland, CA, United States
[job_card.full_time]

The Senior Desktop Support Technician will be part of a team that provides a high level of technical support to students, staff and faculty and has experience in desktop service including hardware ...[internal_linking.show_more]

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Senior Engineer

Delaney GroupAlameda, CA, United States
[job_card.full_time]

The Electronics Hardware team within the Technology and Breakthrough Innovation group is seeking a Senior Engineer with in-depth technical expertise in analog circuit design, including high precisi...[internal_linking.show_more]

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Customer Support Engineer

FivetranOakland, CA, United States
[job_card.full_time]

From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity.With Fivetran, customer data arrives in their warehouses, canonic...[internal_linking.show_more]

 • [job_card.promoted]

Customer Support Engineer

Malvern Panalytical IncRemote, CA, USA
[job_card.full_time]

As a Field Service Engineer based in the West Coast (Arizona, Utah, or Colorado), you will be the front-line ambassador of Malvern Panalytical.Your work goes far beyond technical service—you restor...[internal_linking.show_more]

25U Signal Support Systems Specialist

Army National GuardRichmond, CA
[job_card.part_time]

Communication is the pulse of Army National Guard units, and it’s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn’t miss a beat.Signal Supp...[internal_linking.show_more]

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Software Engineer

Kasmo GlobalAlameda, CA, United States
[job_card.full_time]

The Global Data Insight & Analytics organization is looking for a software engineer to help build and drive the development of generative AI applications that will transform the future of mobility....[internal_linking.show_more]

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13F Fire Support Specialist

Army National GuardRichmond, CA
[job_card.part_time]

Join the Army National Guard as a Fire Support Specialist and become part of an elite field artillery team.You will provide the intelligence needed to support infantry and tank units in combat oper...[internal_linking.show_more]

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Store Support

Home DepotEmeryville, CA, United States
[job_card.full_time]

Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assistin...[internal_linking.show_more]

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Data Engineer

Insight GlobalOakland, CA, United States
[job_card.full_time]

We are seeking a highly skilled Data Engineer with deep expertise in SQL performance tuning and Oracle database optimization to join our Reporting Instance (RI) team on a contract basis.This role w...[internal_linking.show_more]

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Desktop Support Engineer

Desktop Support Engineer

Title NineEmeryville, CA
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
Loading... Woman-run and owned since 1989, Title Nine has been outfitting and inspiring women to take risks both big and small, lead in their communities, and seek their own adventures. About the RoleTitle Nine is looking for a Desktop Support Engineer/Helpdesk Specialist to join our team. Reporting directly to our Director, Information Technology this teammate will be responsible for resolving Tier 1 issues around hardware, software, and networking. The Desktop Support Engineer will also manage and update our helpdesk ticketing system and partner with our Systems Engineer to address more complex issues. The ideal candidates will have a customer service mindset with strong trouble shooting skills and be comfortable working with minimal supervision. This position is based out of our Emeryville, CA office with frequent travel to our Distribution Center in Richmond, CA. Key responsibilities include:Address Tier 1 helpdesk tickets regarding hardware, software and networking, documenting all aspects of work performed in the helpdesk ticketing system. Walk end-users through simple, step-by-step instructions that are written in a non-technical manner.Troubleshoot and diagnose basic hardware and software problems and fix the root of the problem.Record technical issues and solutions in the helpdesk ticket and in the knowledge base.Direct Tier 2+ issues/escalations to the next level of support personnel.Follow up with end-users to ensure their systems are functional after issues are resolved.Report on customer feedback and potential product requests.Create technical documentation and knowledge base articles. Setup computers and provide basic technical onboarding for new hires About YouYou’re an athlete or outdoor enthusiast who enjoys working in a true team environment – one where everyone has their position, playing together for the win;You have a willingness and enthusiasm for learning – not only from your ‘coaches’, but also from your teammates; You also have:Associates Degree in Computer Science or related field; or equivalent related work experience. 0-2 years of hands-on work experience in troubleshooting desktop, network and software issues in Windows/Mac OS, Microsoft Office, and Google Apps/Docs.Experience with remote troubleshooting techniques.Experience replacing and upgrading computer hardware.Excellent problem-solving and multitasking skills.Ability to work independently and know when to ask for assistance or escalate a problemStrong customer-service/end user focus and excellent communication skills with the ability to give clear non-technical instructions.Strong analytical and methodical troubleshooting ability.Attention to detail and strong organizational and follow-up skills. Our Benefits Medical, Dental, Vision, and Life InsuranceUnlimited Paid Time Off plus 14 paid Holidays (including your birthday!)401(K) with employer matchPaid Parental Leave policyThe Title Nine Product Knowledge program: where you’ll receive free T9 products for your first 15 months (to get you up to speed on our product line)A generous employee discount on Title Nine Products and other industry “Pro Deals”A Bike Bucks & Carpooling rewards programFree, onsite Weekday Workouts (or Gym Reimbursement for remote roles and our Retail Teams) Compensation Range For This Position: $70,000 - $85,000 Apply online through