Technician II, Document Control

Position Summary

The Device Sales Specialist is responsible for meeting and exceeding an annual sales quota through building and maintaining relationships with key decision makers and stakeholders (Hospital Administration / Executive, Clinical Management, Technical / Biomedical Management, Pharmacy, etc.) that lead to future business opportunities and growth. The position achieves annual sales targets, increases profitability and expands existing and competitive accounts by selling the ICU Medical Infusion Systems portfolio (Plum360, CADD, Medfusion, MedNet and Pharmguard drug error reduction software system (DERS), IV EHR, plus Temperature Management. As part of a regional ICU Medical sales and clinical team, Device Sales Specialists are responsible for identifying and closing opportunities for ICU Medical Infusion Systems.

Essential Duties & Responsibilities

• Achieve annual sales targets for all Infusion Systems products including Plum360, CADD, Medfusion, MedNet and Pharmguard drug error reduction software system (DERS), IV EHR, plus Temperature Management
• Using ICU Medical business unit and local Canadian growth strategies, develop a unique account sales strategy for Infusion Systems in each target account via an Account Plan (in conjunction with Area Manager)
• Develop annual territory business plan that outlines growth objectives, key accounts targets, customer call objectives, Educational / Speaker events and group selling activities.The plan will also include activities relating to key influencers within the territory and facilitate support required and targets of the Area Manager, Clinical Nurse Consultant, National Pharmacy Specialist, Marketing, and ICU Medical management; maintain alignment with Area Manager(s)
• Develop and maintain Infusion Systems short term and long-term territory opportunity pipelines that also guide unique Account Plans and territory growth strategies
• Monitor and maintain Infusion Systems territory RFP and Contracts; leverage ICU Medical resources as required to pro-actively strategize and influence existing and competitive business opportunities
• Monitor and track the usage of all of Infusion Systems products including Plum360, CADD, Medfusion, MedNet and Pharmguard drug error reduction software system (DERS), IV EHR, plus Temperature Management products and competitive products in key hospitals to optimize sales and identify business opportunities
• Ensure planned implementations are coordinated and executed accordingly
• Working closely with key territory stakeholders Hospital Administration / Executive, Clinical Management, Technical / Biomedical Management, Pharmacy, etc.in identifying sales opportunities
• Support sales efforts by creatively utilizing detail aids, scientific articles, case studies, and cost / value analysis cards as well as educational conference summaries
• Master presentation skills and command of technical knowledge of the ICUMedical Infusion Systems family of products and how they relate to industry guidelines and regulations
• Conduct executive level presentations on clinical concepts, current ICU Medical Infusion Systems products, and future product pipeline
• Know the strengths and weaknesses of competing products in the market and how to position ICU Medical’s Infusion Systems offerings against them clinically. Be the clinical expert / consultative problem solver at the field level for clinical and supply chain contacts.
• Maintain a high level of technical and commercial competence on relevant products, technologies, and services. Quickly demonstrate expertise and establish credibility with clinical and executive decision makers
• Be able to conduct product trials and implementation of all ICU Medical Infusion Systems products
• Other duties as assigned

Knowledge, Skills & Qualifications

Education and Experience

Minimum Qualifications

Work Environment

Additional Requirement

As part of the ongoing surveillance of product safety occurring throughout the product life cycle, I will ensure that, if I identify or am notified of any Product Complaints, Adverse Events, Adverse Drug Reactions and / or serious public health threats involving or related to an ICU Medical Product, that I will communicate this information to the appropriate ICU Medical safety or complaint handling group in a timely manner.