Talent.com
Member Services Representative
Member Services RepresentativePlanet Fitness • Pasadena, CA, US
Member Services Representative

Member Services Representative

Planet Fitness • Pasadena, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Member Services Representative

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

  1. Greet members, prospective members and guests, providing exceptional customer service.
  2. Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  3. Facilitate needed updates to member's accounts.
  4. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  5. Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

[job_alerts.create_a_job]

Member Services Representative • Pasadena, CA, US

[internal_linking.similar_jobs]

Guest Services

Live Nation EntertainmentSanta Ana, CA, United States
[job_card.full_time]

The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.Deliver exemplary customer ser...[internal_linking.show_more]

 • [job_card.promoted]

Member Service Officer

Financial Partners Credit UnionBrea, CA, United States
[job_card.full_time]

Financial Partners Credit Union, recognized as a Top Workplace by USA Today, the Orange County Register, and the Los Angeles Times, and named one of the Best Credit Unions to Work For by American B...[internal_linking.show_more]

 • [job_card.promoted]

Member Services Representative

ISSA Personal TrainersAlhambra, CA, United States
[job_card.full_time]

Member Services Representative.The Member Services Representative must be highly organized, professional and proactive; a team-player who learns quickly, is extremely detail-oriented and who works ...[internal_linking.show_more]

 • [job_card.promoted]

Membership Services

YMCA of Orange CountyNewport Coast, CA, United States
[job_card.part_time]

The YMCA of Orange County is a leading non-profit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility.We are actively seeking hi...[internal_linking.show_more]

 • [job_card.promoted]

Membership Sales Representative

NFIBOrange, CA, US
[job_card.full_time]

Are you motivated by meaningful work and the chance to.At NFIB, your work fuels a mission bigger than any one sale: protecting and promoting the right of independent business owners to thrive.Glass...[internal_linking.show_more]

 • [job_card.promoted]

Member Services Representative

ISSAAlhambra, CA, United States
[job_card.full_time]

Member Services Representative.The Member Services Representative must be highly organized, professional and proactive; a team-player who learns quickly, is extremely detail-oriented and who works ...[internal_linking.show_more]

 • [job_card.promoted]

Service Team Member

HomeState Hospitalities LLCPasadena, CA, United States
[job_card.full_time] +1

Restaurants are fun (it's like throwing a party everyday)!.With base rate plus tip share, it's reasonable to expect to earn $24-$28 per hour.Free tacos - even on your days off.Stick around for a wh...[internal_linking.show_more]

 • [job_card.promoted]

Team Member

Firehouse SubsHuntington Beach, CA, United States
[job_card.full_time] +1

NOW HIRING - Firehouse Subs - Huntington Beach; Surf City, USA! Apply to work at one of the nation's fastest growing restaurant chain in the nation!.We aren't just another fast-casual restaurant- o...[internal_linking.show_more]

 • [job_card.promoted]

Member Services Representative

Planet FitnessAnaheim, CA, United States
[job_card.part_time]

Member Services Representative Salary Range $16.Hourly Position Type Part Time Overview Why Join Supreme Fitness Group? Philosophy We are here to provide a unique environment in which anyone, and w...[internal_linking.show_more]

 • [job_card.promoted]

Membership Clerk

Costco Wholesale CorporationMonterey Park, CA, United States
[job_card.full_time]

Position Summary: Processes member sign-ups, renewals and added cards.Instructs members and potential members about membership, warehouse and credit programs.Assists members regarding item availabi...[internal_linking.show_more]

 • [job_card.promoted]

Member Services Representative

UFC GymAlhambra, CA, United States
[job_card.full_time]

Member Services Representative.The Member Services Representative must be highly organized, professional and proactive; a team-player who learns quickly, is extremely detail-oriented and who works ...[internal_linking.show_more]

 • [job_card.promoted]

Costco Membership Desk Representative

TradeJobsWorkforce90091 Los Angeles, CA, US
[job_card.full_time]

Be part of our success story as a Costco Membership Desk Representative to perform responsibilities as a Membership Desk Representative.Deliver outstanding service to customers and colleagues.Ensur...[internal_linking.show_more]

 • [job_card.promoted]

Guest Service Team Member

WingstopWest Covina, CA, United States
[job_card.full_time]

Azusa Ave - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to a...[internal_linking.show_more]

 • [job_card.promoted]

Member Outreach / Customer Service Representative $20

Ultimate LLCSanta Ana, CA, United States
[job_card.full_time]

Member Outreach / Customer Service Representative.This role focuses on making outbound phone calls to health plan members from a provided call list to schedule in-home health screenings for diabete...[internal_linking.show_more]

 • [job_card.promoted]

Member Contact Center Representative I

LBS Financial Credit UnionWestminster, CA, United States
[job_card.full_time]

Call Center Representative (Member Contact Center Representative I).Are you a friendly and service-oriented professional with excellent communication skills? Do you excel at multitasking and proble...[internal_linking.show_more]

 • [job_card.promoted]

Remote Customer Service - Benefits Specialist (50k-90k per year)

Professional CareersAltadena, California
[filters.remote]
[job_card.full_time] +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...[internal_linking.show_more]

 • [job_card.promoted]

Customer Service Representative - State Farm Agent Team Member

State FarmArtesia, CA, United States
[job_card.full_time]

As a team member with Chris Barredo State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.Your attention to deta...[internal_linking.show_more]

 • [job_card.promoted]

Member Services Representative II - La Habra Branch (La Habra, CA)

Wescom Credit UnionLa Habra, CA, United States
[job_card.full_time]

Provides consultative services to members regarding credit union products and services by assessing member needs.Assists members in establishing memberships, loan accounts and services, share accou...[internal_linking.show_more]