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Director of Operations
Director of OperationsMAXIMUS • Springfield, MO, United States
Director of Operations

Director of Operations

MAXIMUS • Springfield, MO, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Description & Requirements

Maximus is seeking a skilled Director of Operations to join our dynamic team! As a senior leader, you will play a pivotal role in shaping service delivery and execution across complex, mission-critical programs. Your responsibilities will include designing and implementing operational strategies, driving efficiency and profitability, evaluating program performance through data and compliance reporting, and establishing policies that enhance outcomes while adhering to regulatory standards.

Ready to make an impact?

If you possess strategic leadership abilities, robust financial management expertise, and extensive knowledge of government programs, we want to hear from you! Apply today and be part of driving the future of service delivery.

Why Maximus?

  • Work / Life Balance Support with tailored flexibility.
  • Competitive Compensation with performance-based bonuses.
  • Comprehensive Insurance Coverage, including various plans for medical, dental, and more.
  • Future Planning through our 401K Retirement Savings plan with company matching.
  • Unlimited Time Off Package, including holidays and extended sick leave.
  • Holistic Wellness Support through our Employee Assistance Program (EAP).
  • Recognition Platform to appreciate outstanding contributions.
  • Tuition Reimbursement to invest in your ongoing education.
  • Access to Employee Perks and Discounts.
  • Programs and resources through the Maximus Wellness Program.
  • Professional Development Opportunities through training programs and workshops.
  • Reimbursement for licensures and certifications.

Essential Duties and Responsibilities :

  • Oversee operations of business units, maintaining responsibility for client accounts.
  • Manage client relationships, ensuring customer satisfaction.
  • Handle profit and loss responsibilities, budgeting, staffing, and process improvements.
  • Conduct budget analysis and facilitate coordination across clients and personnel.
  • Establish strategic plans and objectives for business units.
  • Oversee RFP and proposal development for new business opportunities.
  • Monitor operational success through objective review.
  • Lead multiple departments, ensuring efficient activity management through subordinates.
  • Maintain relationships with high-ranking state and local government officials.
  • Evaluate current and new project initiatives for effectiveness.
  • Collaborate with clients and project staff to innovate and enhance service delivery.
  • Support the Health Central team with program management operations.
  • Assess resource requirements to meet project milestones.
  • Standardize deliverables for strategy teams and ensure achievement of performance metrics.

    • Minimum Requirements :

  • Bachelor's degree required; MBA preferred.
  • Experience in outsourcing preferred.
  • Proven ability to manage a large portfolio of complex projects.
  • Excellent communication, interpersonal, and organizational skills.
  • Skills in high-level departmental strategy development.
  • Ability to influence executive management decisions.
  • Knowledge of governmental programs and organizational objectives.
  • Expertise in negotiating desired outcomes with clients.
  • Strong understanding of U.S. Health and Human Services market.
  • Proficient in Microsoft Office Applications including Project.
  • 10+ years of experience in government contracting and program management.

    • Home Office Requirements :

  • Company-issued computer equipment and cell phone provided.
  • Reliable high-speed internet service :
  • Minimum 20 Mbps download speeds (50 Mbps for shared connections).
  • Minimum 5 Mbps upload speeds.
  • Private and secure workspace.

    • Pay Transparency :

    Maximus compensation is based on various factors, including job location, candidate qualifications, and internal pay alignment. Pay structures are designed to be equitable and reflect market standards.

    Accommodations :

    Maximus offers reasonable accommodations for those requiring assistance during the employment process due to disabilities or medical conditions.

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