Patient Services Representative

Description :

About Jordan Valley Community Health Center : Jordan Valley Community Health Center (JVCHC) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple : Improve our communitys health through access and relationships. By working collaboratively with partners and continually innovating, JVCHC strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare.Job Overview : Under the direct supervision of the Center Manager, the Jordan Valley Senior Care Home Care Coordinator is responsible for the development and implementation of homecare services for program participants, including the coordination of all Durable Medical Equipment (DME) and community-based care.Key Responsibilities : Assesses the home and personal care needs of the frail and elderly population and identifies and works with the Interdisciplinary Team (IDT) to develop specific plans of care. Initial and periodic assessments to be conducted minimally every 6 months and must be completed prior to the scheduled team meeting. Receives reports from home care staff and communicates participant changes to IDT members in a timely manner.Schedules and coordinates home care staff -both contract and / or employed, for in-homecare delivery and the implementation of all personal care services to ensure that quality services are provided to meet participant needs.Coordinates all DME provisions in home setting; works with IDT with DME authorization requests.Coordinate 24-hour care delivery.Document participant changes appropriately in the medical records and communicate participant changes to IDT in a timely manner.Supervise home care staff based in the community.Manage human resources by determining qualifications, competence, and performance expectations of home care aides; implementing and monitoring staffing plans; providing orientation, in-service training and continuing education of assigned staff and applying policies / procedures pertaining to human resource management.Keep up to-date on home care standards and best practices.Ability to drive to community locations and residences to provide on-site training and competency checks of home care staff.Provide effective leadership by coordinating and integrating services within the department, with other departments and with the IDTs primary functions.Benefits Overview : Medical and Prescription Drug Coverage : Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.Health Savings Account (HSA) : Available for employees in the High Deductible Plan with employer contributions and tax advantages.Flexible Spending Account (FSA) : Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.Dental and Vision Coverage : Dental insurance through Cignas DPPO network and vision coverage through EyeMeds Insight network.Retirement Plan : Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.Life and Disability Insurance : Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.Employee Assistance Program (EAP) : Free confidential support for personal and professional challenges, including counseling and crisis intervention.Additional Voluntary Benefits : Options for critical illness, accident, hospital care, and pet insurance through MetLife.Pay on Demand Available.Holidays : Nine paid holidays per year.Health Requirements : All employees are required to provide proof of vaccination for Flu, Hepatitis B and Tuberculosis (TB) as part of our commitment to maintaining a safe and healthy workplace.Application Process : Interested applicants should submit a resume and cover letter through the JVCHC career portal at Careers & Education - Jordan Valley. Applications will be accepted on a rolling basis until the position is filled.Jordan Valley Community Health Center is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Requirements :

Required Qualifications : Valid driver's license.BLS Certification required within 90 days of hire.1 year of experience working with a frail or elderly population. In absence of work experience, training may be provided upon hire.Preferred Qualifications : BSNCurrent valid RN license.PI461655e5aa5f-31181-39330507RequiredPreferredJob IndustriesOther