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Patient Service Representative

Patient Service Representative

Solis MammographyAustin, TX, US
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Patient Service Representative

Looking to elevate your career? Join us!

Location : South Austin, TX

Hours : M-F 8a - 5p (Saturdays as needed)

Department Highlights :

  • Patient-Focused Team
  • Cohesive and Friendly Environment
  • Supportive and Encouraging Atmosphere

Here is what you will need :

  • High School diploma
  • Two years of healthcare registration or customer service experience preferred
  • Basic knowledge of cash handling
  • Basic knowledge of medical terminology preferred
  • Ability to read, write, and comprehend simple instructions and short correspondence
  • Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions
  • Ability to perform basic mathematic calculations : Ability to sit and / or stand for long periods of time
  • Experience using Microsoft Office Suite : knowledge of eRAD software preferred

    • A Day in the Life of a Patient Service Representative :

  • Provide services and support for the following areas :
  • Understands, promotes and demonstrates the Solis Way
  • Greet patients in a professional and friendly manner
  • Completely and accurately register patients including input of demographic and insurance information into our ERAD (Radiology Information System) and verifying accuracy of existing information
  • Explain forms to patients and assist with form completion, via paper or tablet, as necessary
  • Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality
  • Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary
  • Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary
  • Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests
  • Schedule and reschedule patients as necessary
  • Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report
  • Participate in front office training to stay abreast of front office policy and procedures

    • Why Solis Mammography?

  • A Great Place to Work for the 3rd year in a row!
  • Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Supplemental Maternity Pay, Backup Child / Adult Care as well as other unique benefits
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    Patient Service Representative • Austin, TX, US

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