A company is looking for an IT Systems Engineer to join their global IT team.
Key Responsibilities
Manage and resolve Level 1, Level 2, and Level 3 IT tickets while providing high-quality remote IT assistance
Design and implement scalable IT solutions, oversee corporate IT infrastructure, and support core business applications
Develop and maintain internal documentation and knowledge base content to support effective IT operations
Required Qualifications
Associate degree or vocational training in IT, or equivalent professional experience
Extensive experience with Google Workspace, Microsoft 365, Slack, Zoom, and Jira JSM
Proficient with Windows and macOS environments
Strong understanding of networking fundamentals and hands-on experience with hardware installation and troubleshooting
Preferred certifications include Jira (JSM), CompTIA A+, Google IT Support, Intune, or JAMF
IT Systems Engineer • Springfield, Missouri, United States