Senior Director of Technical Product Management

Senior Director of Technical Product Management

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. Join us as the Senior Director of Technical Product Management and lead the charge in shaping the future of payments!

In this pivotal role, you'll oversee our commercial and consumer payments product management team, driving innovation and delivering world-class solutions that power seamless transactions. We're looking for a visionary leader with deep technical expertise and a passion for creating products that redefine the payment experience. If you thrive in a fast-paced environment and want to make a lasting impact on the way businesses and consumers move money, this is your opportunity to lead at scale.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Louisville, KY; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Allen, TX; Lenexa, KS; Springfield, MO; or Monett, MO. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What You'll Be Responsible For :

• Directs a comprehensive product strategy from product conception and definition through end of life.
• Directs those involved in the design, modification and evaluation of all phases of a specific product or group of products from product definition and planning through implementation and release.
• Manages resources to ensure optimum efficiency and effective delivery.
• Maintains, optimizes and elevates the practice of product management, through best-in-class practice and training.
• Formulates and executes long-term plans for cost / profit control.
• Works with Technical Product Managers to develop comprehensive communication / promotion strategy, including necessary planning, activities, training and other resources associated with successfully introducing the product and features to the customer.
• Makes business decisions by creating epics and stories so that teams understand product outcome objectives.
• Maintains knowledge of product offerings across the board to answer questions, decrease product friction, and encourage adoption.
• Serves as a product expert to internal teams and participates in business process re-design activities, helps arrive at technical solutions, communicates product features and shares knowledge of product offerings.
• Leads business stakeholder meetings and encourages innovative ideas from stakeholders.

What You'll Need To Have :

Why Jack Henry?

At Jack Henry, we live by the motto : "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.