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Field Service Manager

Field Service Manager

Infinite CoolingMalden, MA, United States
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Description

We are looking for a sharp, reliable, and detail-oriented Field Service Manager to join our team. Responsibilities will include working with our installation team, on-site testing of product deployments and overseeing on-site maintenance of existing systems. Strong communication and attention to details will be essential skills for a successful applicant.

About you :

  • You have unwavering personal integrity and work ethic
  • You are proactive and productive - you complete tasks in a timely manner
  • You are adaptable and excel working in a fast-paced dynamic environment
  • You are a great communicator
  • You have a problem-solving mindset and attention to detail
  • You approach all tasks with a safety-first mindset

Responsibilities

  • Install and inspect new equipment and upgrades
  • Direct on-site teams and contractors. Monitor labor time and materials costs.
  • Create and maintain site logistics plans
  • Resolve on-site issues after installation
  • Coordinate and conduct testing
  • Oversee maintenance events (small and large)
  • Write maintenance reports and keep logs on different product deployments
  • Diagnose equipment failures and issues with engineering team
  • Feed information from field back into design changes with engineering team
  • Interface and build strong relationships with customer personnel

    • Qualifications

  • 3+ years field work experience in an industrial or utility environment (construction, equipment installation and start-up, maintenance, troubleshooting, etc.)
  • Experience in HVAC or water treatment strongly preferred
  • Understanding of engineering documents such as drawings, specifications, and standards
  • Experience operating industrial site equipment (manlifts, scissor lifts, forklifts, etc.)
  • Familiar working with standard safety protocol in industrial settings including lockout tagout procedures
  • OSHA 30 (preferred), OSHA 10 (required)
  • Experience with ISNet preferred.
  • Valid driver's license and willingness to travel overnight up to 75% of weekdays.
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    Field Service Manager • Malden, MA, United States

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