ERP Financial Consultant

JOB SUMMARY :

As a member of the Enterprise Systems Group, you will deliver multiple software implementations via consulting activities from kickoff to Go-Live, on time, on budget and to the agreed scope, as well as provide ongoing client support.

REPORTS TO : Manager, Enterprise Systems Group

DIRECT REPORTS : None

ESSENTIAL FUNCTIONS :

• Be the trusted advisor to clients on system configuration and implementation, using Epicor’s signature methodology for problem identification, implementation, documentation, testing and training
• Communicate with customer to determine needs, and contribute solution design as well as overall business strategy
• Interpret requirements data and identify any gaps between current state of purchased modules and desired functionality in future state
• Manage project issues and coordinate activities and schedules with both clients and internal team members in order to resolve in an effective and timely manner
• Assist with generating quote specifications and proposal generation
• Ability to adhere to project timelines and meet Service Level Agreement goals
• Provide support for clients in a help desk capacity and assist in troubleshooting application questions
• Provide on-site training and consulting for clients if necessary

ADDITIONAL RESPONSIBILITIES :

Requirements

TECHNICAL SKILLS :

SOFT SKILLS & ABILITIES :

EDUCATION, EXPERIENCE, & KNOWLEDGE :

WORK ENVIRONMENT / PHYSICAL DEMANDS :

ADDITIONAL REQUIREMENTS :

DATE CREATED / REVISED : August 2020