A company is looking for a Healthcare Customer Service Rep.
Key Responsibilities
Make outbound calls to patients, members, and customers to schedule appointments and conduct surveys
Assist patients with benefits and insurance information while enhancing their healthcare experience
Engage with patients to assess healthcare needs and provide necessary support
Required Qualifications
High School Diploma or General Education Degree (GED) required
Strong computer experience, including data entry and navigation
Experience with Microsoft Outlook and Word
Ability to adhere to daily schedules and duties
Must provide two monitors of at least 22 inches with HDMI and Display ports
Customer Service Representative • Pasadena, California, United States