Sales Development Representative

Job Description

Job Description

Ready for a career change that leverages your people skills, pays for performance, and offers a real path to advancement without an insurance license? Join a community-focused Farmers agency as the friendly first voice prospects meet. You'll qualify warm leads, book appointments for licensed agents, and build relationships that turn conversations into opportunities.

Role Summary

The Sales Development Representative is responsible for outreach to inbound and outbound leads, assessing prospect needs, gathering qualifying information, and booking appointments or warm handoffs to licensed producers. This role represents the agency's brand and values and focuses on creating a professional, trustworthy first impression while generating a steady stream of qualified opportunities for the sales team.

Benefits

Hourly Base Salary + Bonus Opportunities

Mon-Fri Schedule

Career Growth Opportunities

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Responsibilities

• Meet new business production goals and objectives as established.
• Verify phone numbers, address and email addresses with each customer contact and update customer information.
• Share training and education knowledge and expertise with team members.
• Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies.
• Cold call, direct email and perform other lead generation activities.
• Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
• Maintains phone time or sales quotas as determined by management.
• Schedule appointments for sales staff to meet prospective customers.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Requirements