Financial Counselor

A company is looking for a Financial Counselor - Adult Outpatient Pavilion - Remote.

Key Responsibilities

Register patients by securing accurate patient and insurance information, validating eligibility, and collecting co-payments

Assess patient financial responsibility, provide benefit education, and assist in securing financial assistance

Accept patient payments, reconcile accounts, and perform back-up duties for financial counseling as needed

Required Qualifications, Training, and Education

High School Diploma or equivalent is required

Associate or bachelor's degree in a related field is preferred

Minimum of two years of experience in customer service with a patient-centered focus

Experience with computers and Microsoft Office software is required

Previous experience in a healthcare setting and knowledge of medical terminology is preferred