Retail Sales Jewelry Clerical, Pasadena Plaza on Lake Avenue - Part Time

Job Overview

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

As a Clerical colleague in the Fine Jewelry Department, you are responsible for processing new merchandise and maintaining all the records for the department. You perform a variety of other support and administrative functions in this role. Most importantly, you provide an exceptional customer experience by ensuring that the customer is always the priority.

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include :

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal / financial advice

Acknowledge customers in a friendly and helpful manner

Use technology to complete sales transactions, perform audits, and process new receipts, damages, transfers and return-to-vendor merchandise

Merchandise jewelry cases for new products, season changes, special events and clearance sales

Pack customer sizing and repair orders for outbound shipment to the Jewelry Center

Organize and file shipping, receiving, customer sizing, repair, sales and return documentation

Assist in the inventory process and monitor supply levels

Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping and Buy Online, Pickup in Stores (BOPS)

Maintain orderliness and cleanliness of jewelry counters and area

Adhere to Asset Protection and inventory control and compliance procedures

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Flexible availability, including days, evenings, weekends and holidays

Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues

Enjoy working as part of a team, as well as independently

Resourceful and able to adapt quickly to changing priorities

No prior education or experience required

Maintaining a stationary position, walking and reaching with hands and arms

Frequent use of computers and handheld electronic equipment

Reaching, crouching, kneeling, stooping, color vision and climbing ladders

Lifting and moving items weighing up to 25 lbs.

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.