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Release Of Information Specialist
Release Of Information SpecialistTEKsystems • Pasadena, CA, United States
Release Of Information Specialist

Release Of Information Specialist

TEKsystems • Pasadena, CA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
  • Description
  • Complete release of information requests, including retrieving patient's medical chart and returning chart, scanning medical record and transmitting daily.
  • Date stamp all requests and highlight data to expedite processing.
  • Validate requests and authorizations for release of medical information in accordance with procedures.
  • Provide excellent customer service to patients and providers
  • Ensure that files are properly stored and maintained
  • Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required -response timeframes and in accordance with State and Federal requirements and HIPAA regulations.
  • Address customer inquiries for patient information, assists callers with making record requests and general customer service.
  • Educate customers on information confidentiality and privacy regulations.
  • Receive and prioritize customer requests from multiple sources and work them through the appropriate systems to completion within required response timeframes and in accordance to State and Federal requirements and HIPAA regulations.
  • Identifies and responds appropriately to both internal and external customer needs utilizing available resources
  • Additional Skills & Qualifications
  • 3 years of ROI experience
  • ROI Navigator Module in EPIC
  • Strong customer service skills
  • Must maintain a high level of confidentiality / HIPPA
  • Data entry and processing accuracy of 95%, e-fax., use of PDF application
  • This posting is for an existing vacancy.
  • Job Type & Location

    • This is a Contract position based out of Pasadena, CA.

    • Pay and Benefits
    • The pay range for this position is $23.00 - $28.00 / hr.

      • Eligibility requirements apply to some benefits and may depend on your job

      classification and length of employment. Benefits are subject to change and may be

      subject to specific elections, plan, or program terms. If eligible, the benefits

      available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a fully onsite position in Pasadena,CA.
    • Application Deadline
    • This position is anticipated to close on Feb 17, 2026.

      • h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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