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Information Technology & Administrative Specialist
Information Technology & Administrative SpecialistDramaBox • Pasadena, CA, US
Information Technology & Administrative Specialist

Information Technology & Administrative Specialist

DramaBox • Pasadena, CA, US
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  • [job_card.full_time]
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About the Role

We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment.

Key Responsibilities

  • Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades.
  • Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization.
  • Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals.
  • Oversee maintenance of IT equipment to ensure optimal performance and utilization.
  • Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses.
  • Process monthly administrative expense reports in accordance with SOPs.
  • Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication.
  • Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards.
  • Support daily workplace needs such as seating arrangements, office access control, and refreshments.

Qualifications

  • Bachelor's degree in Information Technology, Business Administration, or related field preferred.
  • 1+ years of experience in IT support and / or office administration.
  • Familiarity with network configuration, Windows / Mac troubleshooting, and basic hardware maintenance.
  • Strong organizational skills with attention to detail.
  • Excellent communication skills and a proactive problem-solving attitude.
  • Experience with vendor management and procurement processes is a plus
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