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Patient Services Representative
Patient Services RepresentativeAdvocates For A Healthy Community Inc. • Springfield, MO, United States
Patient Services Representative

Patient Services Representative

Advocates For A Healthy Community Inc. • Springfield, MO, United States
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  • [job_card.full_time]
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Description :

About Jordan Valley Community Health Center :

Jordan Valley Community Health Center (JVCHC) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple : Improve our communitys health through access and relationships. By working collaboratively with partners and continually innovating, JVCHC strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare.

Job Summary :

The Care Coordinator will determine eligibility of persons applying to receive assistance from government programs and clinic resources and provide support for services needed.

Key Responsibilities :

  • Meet with new and established Medicaid patients to answer questions and provide information about the clinics and services.
  • Schedule appointments for additional services for patients when meeting with them.
  • Provide follow-up to patients to address barriers to care and answer questions.
  • Assist patients with connecting to other resources.
  • Assist patients who have difficulties completing paperwork or understanding information.
  • Serve as a continuity figure to patients.
  • Assist in providing outreach and Medicaid enrollment within the community.
  • Assists patients with applications to Medicaid, which also induces temporary Medicaid, presumptive Medicaid, disability Medicaid, pregnancy Medicaid, and verifies insurance.

Benefits Overview :

  • Medical and Prescription Drug Coverage : Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
  • Health Savings Account (HSA) : Available for employees in the High Deductible Plan with employer contributions and tax advantages.
  • Flexible Spending Account (FSA) : Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.
  • Dental and Vision Coverage : Dental insurance through Cignas DPPO network and vision coverage through EyeMeds Insight network.
  • Retirement Plan : Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
  • Life and Disability Insurance : Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.
  • Employee Assistance Program (EAP) : Free confidential support for personal and professional challenges, including counseling and crisis intervention.
  • Additional Voluntary Benefits : Options for critical illness, accident, hospital care, and pet insurance through MetLife.
  • Pay on Demand Available.
  • Holidays :

  • Nine paid holidays per year.
  • Health Requirements :

    All employees are required to provide proof of vaccination for Flu, Hepatitis B and Tuberculosis (TB) as part of our commitment to maintaining a safe and healthy workplace.

    Application Process :

    Interested applicants should submit a resume and cover letter through the JVCHC career portal at Careers & Education - Jordan Valley. Applications will be accepted on a rolling basis until the position is filled.

    Jordan Valley Community Health Center is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

    Requirements :

    Preferred Qualifications :

  • Minimum of 3 years Clinic experience in case management or comparable position.
  • Bachelors Degree.
  • PIcedd5e5feccc-31181-39247426

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