IT Support SpecialistMedical Consulting Group • Springfield, MO
IT Support Specialist
Medical Consulting Group • Springfield, MO
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Bachelor’s degree in a technical field or equivalent experience preferred. Proven experience in IT support, technical troubleshooting, and customer-facing service delivery. Familiarity with Microsoft 365 administration and the ability to quickly learn healthcare-related or industry-specific software systems. Experience working in healthcare or other highly regulated environments preferred. Strong analytical and troubleshooting skills with a proactive approach to service quality and continuous improvement. Clearly explain technical concepts to non-technical users in a professional and approachable way. Provide training, guidance, and recommendations to end users on systems, tools, and best practices. Collaborate with internal staff, clients, vendors, and cross-functional teams to address issues and support successful technology operations. Requires full in-office attendance; remote or hybrid work arrangements are not permitted. Ability to work evenings or weekends as needed based on project demands or support requirements. Travel required at times for client support, onsite troubleshooting, or project deployments. Ability to lift or move up to 50 lbs for equipment installation, configuration, and transport.
Summary
Medical Consulting Group, LLC (MCG) is seeking a detail-oriented, customer-focused IT Support Specialist to support technology operations across client and internal environments. This role combines hands-on technical expertise with strong communication skills to ensure reliable, secure, and efficient technology performance. The position includes direct client support, hardware and software implementation, and collaboration with internal teams and external vendors to drive successful technology outcomes.
Key Responsibilities
Technical Support & Implementation
- Install, configure, and deploy computers, servers, network devices, and related peripherals (e.g., printers, scanners).
- Support and maintain Windows operating systems, Microsoft 365 applications, and mobile devices including iOS.
- Troubleshoot and resolve hardware, software, and data-related issues through direct user support.
- Provide user assistance and training for standard business applications, including productivity, collaboration, and tools.
- Manage and prioritize help-desk tickets while maintaining accurate records, documentation, and updates within ticketing systems.
- Coordinate with vendors and service providers to implement technical solutions, resolve escalated issues, and support project-based work.
Required Qualifications & Skills
Communication & Collaboration
Working Conditions & Physical Requirements
[job_alerts.create_a_job]
IT Support Specialist • Springfield, MO
[internal_linking.similar_jobs]
We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.[show_more]
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.
Earn up to $750 a week in your...[show_more]
We are seeking an organized and customer-focused.Reservations & Client Support Coordinator.This role is well suited for candidates located in the Springfield, Missouri area who thrive in struct...[show_more]
For this position, pay will be variable by location.Our To Go Specialists are food experts who love to recommend their favs to guests who want to eat at home, work or anywhere.To Go Specialists mak...[show_more]
Job Title : Direct Support Professional.Apply now and work for a company that honors its word – in writing.Part Time Direct Support Professional needed in Springfield, Mo.
Are you passionate about ca...[show_more]
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
Healthcare Support Representative — Independent Contractor.Make a difference—one call at a time, with the freedom to serve on your terms.
Join a network of self-employed professionals supporting pat...[show_more]
Vice President for Advancement.Comprehensive benefits including health, dental, vision, retirement, and discounted tuition for employees and dependents.
The Communications Specialist serves as the l...[show_more]
Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you ...[show_more]
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...[show_more]
All Star Healthcare Solutions is contracted with a facility in Missouri seeking a BC / BE Hospitalist for locum coverage.
Healthcare Solutions benefits : .Dedicated, specialty-specific consultants.Paid ...[show_more]
The EHS Training & Systems Specialist serves as the system owner for Cority (EHS management software), responsible for configuration, support, change management, and data governance.This role ensur...[show_more]
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
Remote Data Entry - Product Support - $45 per hour
GL Inc. • Springfield, Missouri
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Work From Home - Online Product Support - $45 per hour
GL1 • Springfield, Missouri
[filters.remote]
[job_card.part_time] +1
[last_updated.last_updated_30] • [promoted]
Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands
OCPA • Bolivar, Missouri, us
[filters.remote]
[job_card.part_time] +1
[last_updated.last_updated_30] • [promoted]
Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required
Apex Focus Group LLC • Ozark, Missouri, United States
[filters.remote]
[job_card.part_time]
[last_updated.last_updated_variable_days] • [promoted]
Reservations & Client Support Coordinator
Pinell Studios • Springfield, Missouri, United States
[filters.remote]
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]
To Go Specialist
Cheddar's Scratch Kitchen • Springfield, MO, US
[job_card.full_time]
[last_updated.last_updated_30]
Direct Support Professional
Phoenix Home Care & Hospice • Springfield, MO, United States
[job_card.part_time]
[last_updated.last_updated_variable_days] • [promoted]
Remote Customer Service / Benefits Advisor
Professional Career Solutions • Bolivar, Missouri
[filters.remote]
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Remote Customer Service - Benefits Specialist (50k-90k per year)
Professional Careers • Bolivar, Missouri
[filters.remote]
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Remote Healthcare Support Representative
Liveops • Springfield, Missouri, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Communications Specialist
Evangel University • Springfield, MO, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Drive with DoorDash - Flexible Schedule
DoorDash • Bolivar, MO, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Work From Home Customer Support Agent – Flexible Schedule
Turbotax USA • Ozark, Missouri
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Remote Investment Analyst – AI Trainer ($50-$60 / hour)
Data Annotation • Bolivar, Missouri
[filters.remote]
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Hospitalist Locums in Missouri
HealthEcareers - Client • Bolivar, MO, USA
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
EHS Training & Systems Specialist
Cabela's • Springfield, MO, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Work from Home - Online Product Support (Entry Level)
GLOCPA • Ozark, Missouri
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Support Representative - Work from Home - TurboTax
TurboTax • Republic, Missouri
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]