Customer Relations Representative - State Farm Agent Team Member
- Full-time
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency has been proudly serving the community since 1990 and is home to a high-performing team of 17 professionals. With over 38 years of experience with State Farm, our leadership brings deep industry knowledge and a proven track record of success. Today, we consistently rank in the top 2% of agencies company-wide and are a recognized leader in our local market as well as nationally.
Outside the office, family and balance matter here. I’m the proud parent of two sons—one of whom is also a State Farm agent—and enjoy spending time snow skiing, boating, fishing, diving, golfing, and traveling with family. Giving back is equally important to us. We actively support a local PACE center for girls, work with Habitat for Humanity, and contribute to select local charities that strengthen our community.
For our team, we offer a very flexible and supportive work environment paired with a fun, competitive culture. You’ll find frequent contests, incentives, and team traditions that keep energy high—whether it’s ringing the bell for wins, celebrating milestones, or tracking progress toward shared goals. We operate with clear targets, strong production focus, and meaningful rewards for performance.
Our office thrives on teamwork, healthy competition, and high energy. We’re especially excited to bring on individuals who are new to the industry and eager to grow within a large, established book of business. If you’re motivated by performance, enjoy being part of a winning team, and want long-term opportunity with a top-tier agency, this is a place where you can build something lasting.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
REQUIREMENTS:
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment