Learning Management System (LMS) Administrator Specialist

Summary

• – Administers the electronic Learning Management and Training Management request system;

• – Creates and maintains GMP curricula, and user groups for all supported functional areas and assigns them accordingly;

• – Provides reports/queries/metrics as requested from Learning Management System for compliance and supports miscellaneous requests;

• – Collaborates with internal IT to provide LMS troubleshooting;

• – Recognizes and resolves training discrepancies. Communicates any such occurrence and corrective action to affected personnel;

• – Reviews and approves accuracy of documents for training information and updates document effective dates through companies Document Management systems (DMS);

• – Manages, schedules, and coordinates training for GMP courses;

• – Organizes and prepares training course materials such as handouts, supplies and visual materials;

• – Amends and revises materials as necessary, in order to adapt to changes that occur;

• – Uploads training scores as appropriate into LMS;

• – Maintains Curriculum Catalog on all curricula data that is inputted into the LMS to ensure integrity across all users;

• – Authors documents regarding LMS processes, policies and training in DMS as necessary;

• – Acts as a support fielding questions and issues from internal customers related to the business and systems;

• – Files all training documentation (hard copy) and provides general administrative support of department as required;

• – Trains new team members and provides one-on-one coaching to LMS learners, management or designee;

• – Grant security roles as appropriate;

• – Contributes to completion of training system-related objectives as assigned;

• – Performs other tasks as assigned;

REQUIRED COMPETENCIES: Knowledge, Skills, and Abilities:

• – Must have basic GMP and Quality knowledge.

• – Intermediate skills to navigate a document management system (DMS) and Learning Management System (LMS).

• – Must be able to properly communicate e-mails and routine business matters with management with high level of accuracy.

• – Must demonstrate basic writing skills and be able to follow technical reports.

• – Must be action-oriented and customer-focused and possess learning agility.

o Excellent organizational and written skills.

o Ability to work independently, have a high degree of accountability and accuracy of work.

• – Intermediate skills in design, development, and implementation of training.

• – Proficient in MS Outlook, Word, Excel and PowerPoint.

Education and Experience:

• Bachelors degree preferred

• 3 or more years of relevant systems experience in a regulated industry required, preferably in Life Sciences.

• Learning Management System (LMS) background preferred.

• An equivalent combination of education and experience may substitute