All FOH positions are expected to report to work as indicated on the work schedule, be in correct uniform, practice positive personal hygiene and cleanliness habits during all work shifts. Each position will obtain their station assignment at the beginning of the shift and perform all opening and closing duties as needed and directed by the Manager on Duty. Practicing teamwork by assisting fellow team members will be expected to enhance our guests’ dining experience and team members must communicate any and all guest issues to the Manager on Duty should our guests express any dissatisfaction with their dining experience. It is essential for FOH team members to perform all duties and maintain knowledge of all standards and procedures as stated in each individual position’s RCSH Employee Training Packet.
Duties and Expectations:
• Answering Curbside phone immediately, makes suggestions and answers questions regarding food, beverages
• Practices salesmanship to enhance the experience
• Uses guests’ names regularly throughout the calls and when they pick-up their order
• Takes and records food and beverage orders from guests
• Processes guests’ orders, using the computer terminal. Ensures all items are rung on the computer properly.
•Processes payment for each guest
•Ensures that all food and beverages are delivered to the guest curbside in a timely manner.
• Nights, weekends, and holidays are required
• Minimum of 2 years server experience required
Job Types:
Full-time, Part-time
We are a franchise group of nine Ruth's Chris Steak Houses. We have locations in North Carolina, Maryland and New Jersey. We are looking for team members that will deliver plus one service to our guests!
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