Bilingual Customer Account Representative

Rent-A-Center - 6800 Monroe Road - Responsibilities:Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships; Conduct early-stage collections (16 days past due) and meet daily/weekly collection standards; Maintain account health and secure payment commitments utilizing account management tools; Complete assigned routes for deliveries, pickups, and account follow-ups; Deliver white-glove customer service in-store, over the phone, and in customers homes