We are looking for someone to join our amazing tech support team. Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner. Strong work ethic: you won't be micromanaged but you will be expected to produce great work and have very happy customers. Flexible: you'll deal with a wide range of tickets so you'll need to able to adjust on the fly. Professional: provide exceptional service to all users. Requirements: Bachelor's degree or equivalent Entry level to 1 year experience with customer service, customer success, account management, & social media Tireless work ethic that is up for the hustle-and-bustle of a tech startup A desire to learn and understand everything-become a product expert Energetic, positive attitude is a must. We definitely love to laugh and have fun! Excellent verbal and written communication skills Highly organized with demonstrated attention to detail Candidates must be authorized to work in the US Specific responsibilities include... Create an exceptional personal experience for CMB customers Become a product expert Serve as the primary contact between the customer and the company, answering all types of customer inquiries via email Troubleshoot and resolve customer issues, bugs, and complaints with care Contribute to product planning by providing customer feedback to management to improve customer experience Potential to work cross-functionally with product, engineering, marketing, and QA. Show us what other skills you have and we'll put them to use!
Tech Support • 94156 San Francisco, CA, US
Technical Support RepresentativeWe're looking for motivated individuals to join our Support Team at Frontline Call Center! If you enjoy helping people, thrive in a tech-driven environment, and want... Show more
Review and label digital content including text, images, and documents.Every task you complete helps improve how technology interprets information and performs in practical settings.Detail-oriented... Show more
About MyOmeMyOme's mission is to provide clinically actionable genetic information to patients throughout their lives.We combine clinical-grade whole genome sequencing, advanced methods for genome ... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Unify Customer Support RoleUnify is building the first AI-powered system of action for revenue teams, helping companies transform outbound into a top-performing growth engine by making go-to-market... Show more
Desktop SupportAspire Public Schools operates a network of high-performing, college preparatory charter schools serving TK-12 scholars in communities across California.Founded in 1998in an effort t... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
As a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of... Show more
Direct Support Professional - Day Program.Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities.... Show more
San Francisco, CA onsite Contract.Part of the strategy to deliver an outstanding EUC services, client is looking for Onsite Support Engineer, based at Lonza US, to provide fast and useful technical... Show more
Windows 11 Migration Coordinator.Coordinator of the Windows 11 migration project, tracking progress of timelines, gathering of information, issues tracking, and risk mitigation to ensure a smooth t... Show more
Communication is the pulse of Army National Guard units, and it’s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn’t miss a beat.Signal Supp... Show more
Customer Support Representative-II.Location: 100% Remote Duration: 03+ Months Schedule: 8am ET or 9am ET - the weekly schedule changes each week following a rotation in the team.The hours will rang... Show more
Voice AI that resolves, not transfers.Most phone systems trap callers in menus and scripts.Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve... Show more
Why FluxFlux is taking the hard out of hardware, by developing the first AI Hardware Engineer.Our goal is to democratize the ability to create bleeding edge hardware, and revolutionize how electron... Show more
About RipplingRippling gives businesses one place to run HR, IT, and Finance.It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, be... Show more
As the technical backbone of Gamma's support team, you'll resolve complex issues and ensure millions of users have an excellent experience with the product.That means responding to escalations, deb... Show more
At Cardless, we're building a credit card and loyalty platform that consumer businesses use to engage their customers.We've launched over a dozen credit card programs, including for Coinbase, Bilt,... Show more
As a Customer Support Manager at Campfire, you will be a frontline champion for our customers ensuring fast, thoughtful, and high-quality support across technical and accounting-related needs.You w... Show more
