Location: Madison, WI
Are you the person who knows exactly where every tool in the garage is? Do you enjoy the puzzle of matching the right part to the right problem?
Metro Ford of Madison is looking for a Parts Counterperson to be part of the heartbeat of our service operation.
You won't just be "pulling parts"—you’ll be the essential link between our technicians and our customers, ensuring that every vehicle that leaves our shop is safe, reliable, and ready for the road.
Monday – Friday: 8:00 am – 5:00 pm
Saturday: 8:00 am – 3:00 pm (Rotation Required 2x/mo)
Be the Expert: Greet DIY customers and service pros with a smile, helping them find exactly what they need from our massive inventory.
The "Air Traffic Controller": Manage parts orders with precision, ensuring our service technicians have what they need to stay on schedule.
Master the Warehouse: Keep our inventory organized, clean, and flowing.
You’ll coordinate with suppliers to make sure we’re always stocked up on the essentials.
Tech Navigator: Use our digital catalog systems to look up availability and pricing in seconds.
The "Ford" Factor: Previous experience in a Ford parts room or automotive retail is a major plus, but basic automotive knowledge and a hunger to learn go a long way.
Communication Skills: You’re comfortable talking shop with mechanics and explaining parts to everyday drivers.
Detail-Oriented: You take pride in getting the order right the first time.
Tech Savvy: You can navigate inventory software and computer systems with ease.
💰 Competitive Pay: We value your expertise and pay accordingly.
📈 Career Growth: We love to promote from within—your future starts here!
🛠️ Employee Perks: Employee discounts on parts and vehicle services for your own ride.
🤝 Supportive Culture: Work in a high-energy, team-oriented shop where everyone has your back.
🏦 Benefits: 401k, Health, Dental & Vision insurance, paid vacation & comprehensive training.
If you’re organized, energetic, and ready to grow, we want to hear from you.
Metro Ford of Madison is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
All candidates are subject to a background check and a pre-employment drug test.
Parts Counterperson • Madison, WI, US
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