Talent.com
TurboTax
Customer Support Representative - Work from Home - TurboTaxTurboTax • Fort Lee, New Jersey
Customer Support Representative - Work from Home - TurboTax

Customer Support Representative - Work from Home - TurboTax

TurboTax • Fort Lee, New Jersey
30+ days ago
Salary
$24.00 hourly
Job type
  • Full-time
  • Remote
Job description
Work from home with TurboTax Product Expert
  • Get paid $24 per hour¹
  • Get a $405 Certification bonus³
  • Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
  • Earn an additional $5/hr from April 9–15 for all hours worked
  • Fast 24 hour Certification³
Compensation Breakdown:
  • Earn Up to $24.00 Per Hour Based on total weekly compensation when working 45+ hours per week
  • Base Pay
  • $18.50 per hour Includes:
    • Guaranteed hourly pay
    • Includes $3.00 Network Fee component
    • Paid on every hour worked
  • Weekly Bonus Opportunities
  • Up to $250 per week
  • Bonuses are performance & schedule based:
    • Hours Worked Bonus
    • $100 Weekly Bonus when you work 36 – 44.99 hours
    • $100 Weekly Bonus when you work 45+ hours
  • TNPS Performance Bonus
  • $50 Gift Card when you achieve:
    • 4 or more TNPS Promoters in a single day
    • Zero TNPS Detractors that same day
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We’ll give you amazing continuous support for everything.
  • Get paid $24 per hour¹
  • Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
  • $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
  • Certification takes place over 3 days
  • Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
  • Minimum 25 hours per week required, want to work more? Go for it!¹
  • You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
  • This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
  • Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
  • The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Create a job alert for this search

Customer Support Representative - Work from Home - TurboTax • Fort Lee, New Jersey

Similar jobs

Customer Service Representative

JP McHale Pest ManagementBuchanan, NY, United States
Full-time

Call Center - Customer Service RepresentativeLocation:Buchanan, NY (On-site.Pay Range:$21 - $23 / hr (depending on experience)JP McHale Pest Management LLC, an Anticimex Company, is a top professio... Show more

 • Promoted

Remote Customer Support Representative

TradeJobsWorkforce10034 New York, NY, US
Remote
Full-time

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phon... Show more

 • Promoted

Work From Home

AmazonLake Peekskill, NY
Remote
Full-time

Job Title: Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ... Show more

 • Promoted

Work from home - Market Research Study

Earn HausHighland Mills, New York, United States
Remote
Full-time +1

We are urgently seeking people interested in taking market research studies for well known brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Ear... Show more

 • Promoted

Remote Customer Service Sales Cortlandt, NY

HMG CareersCortlandt Manor, NY, United States
Remote
Full-time

Remote Customer Service Sales Cortlandt, NYAre you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities... Show more

 • Promoted

Customer Support Specialist US (Remote)

QT Communications & TechnologyJersey City, NJ, United States
Remote
Full-time

Job Description :We are searching for a friendly and highly analytical customer service specialist to join our customer care team.In this role, you will answer customer queries and resolve issues v... Show more

 • Promoted

Remote Consumer Feedback Participant

GL IncPeekskill, New York
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Customer Support

TradeJobsWorkforce10704 Yonkers, NY, US
Remote
Full-time

Help us grow as our next Remote Customer Support, where you will support returns and exchanges in a timely manner, coordinate with other departments when needed, and provide friendly assistance to ... Show more

 • Promoted

Customer Service Representative (Full-Time) Work From Home -- Remote Customer Support

recruitlyticsNew York City, NY, United States
Remote
Full-time

Recruitlytics supports modern teams with customer support and operational excellence.We believe customer service is more than answering questionsits about creating a smooth experience that builds t... Show more

 • Promoted

Work From Home

Remote JobsLake Peekskill, NY
Remote
Full-time

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Show more

 • Promoted

Customer Support Associate (NY)

CardWorks Servicing LLCWoodbury, NY, United States
Full-time

Join our team - and take the next step in achieving a fulfilling career! What We Do At CardWorks, we aim to help people connect with possibility and opportunity using our financial servicing expert... Show more

 • Promoted

Customer Support Representative (LatAm, Remote)

Maple AI, IncNew York City, NY, United States
Remote
Full-time

Hi I'm Aidan, Founder of Maple.At Maple, we're building AI agents that work for local businesses: restaurants, salons, repair shops, and everything in between.These agents answer calls, take orders... Show more

 • Promoted

Work From Home Survey Taker – Get Paid Up to $25 Per Survey

Earn HausNew Windsor, NY, US
Remote
Full-time +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up... Show more

 • Promoted

Bilingual (Spanish / English) Customer Support Representative (Remote - US)

CoinFlipBronx, NY, United States
Remote
Full-time

CoinFlip Bilingual Customer Support AgentWe're seeking a Bilingual Customer Support Agent (Spanish and English) responsible for supporting our ATM customers, maintaining compliance standards, and a... Show more