Hogsalt is looking for a full time IT Field Technician to join our team!
As the IT Field Technician, you will be providing on-site support by installing, maintaining, and troubleshooting hardware, software, and networks at our restaurant locations.
We offer a full suite of benefits, including partially subsidized medical, dental, vision, life insurance, a 401(k) program, commuter benefits, dining discounts and rewards, and vested paid time off!
Experience & Qualifications:
Minimum of 2- 3 year of IT experience
Experience with Unifi and Cisco Meraki Networking is preferred
Valid driver’s license and personal vehicle required
Able to be onsite 5 days a week and available for weekend on call shifts
Experience with TOAST POS is preferred
Duties & Responsibilities:
Physically install, mount, and configure workstations, POS terminals, printers, scanners, and peripheral devices.
Perform on-site cabling work, including running cable when required, labeling cables, patch panels, and network drops.
Diagnosing and resolving hardware, software, and network problems
Provide ongoing IT support and training across various disciplines to all members of the organization
Provide "night and weekend" emergency on call availability.
Participates in the overall maintenance of existing software and hardware solutions
Maintain and coordinate communication with Third Party Integrations
Manage user accounts, permissions, and access rights for various systems (e.g., Active Directory, cloud services).
Set up, maintain, and troubleshoot network infrastructure components (e.g., Wi-Fi access points, switches, firewalls).
Be comfortable with networking installation and tools as well hands on troubleshooting (pulling cat6 cable, terminating cables, testing for faults, etc)
Manage and maintain inventory of IT assets, including hardware and software licenses.
Assist with system upgrades, patches, and deployment projects.
Ensure compliance with data security and privacy policies.
Hogsalt is not your typical restaurant group. Guests know us for transportive spaces and sumptuous fare, but what we are most proud of is the generosity we extend to our teams. Our service team reimagines hospitality with energy and a sense of fun. Our culinary team makes classic dishes so expertly that you'll remember why they became classics. No matter which of our 20+ restaurants you visit, you'll see we're an organization that makes people - our guests and ourselves - happy.
READY TO JOIN OUR TEAM?
Your time is valuable!
Apply directly to this ad!
We look forward to meeting you!
IT Field Technician • Chicago, Illinois, United States
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