Claims Examiner

Claims Examiner

About Marsh McLennan Agency's Midwest Region: Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.

A day in the life: As a Claims Examiner, you will be responsible for managing and resolving medical professional liability claims, providing exceptional customer service, and collaborating with various stakeholders to ensure timely and accurate claims management and resolution.

Our future colleague: We'd love to meet you if your professional track record includes these skills:

• Proficient in managing client claims through thorough investigation, interpretation of coverage, and strategic claim resolution
• Skilled in leading claim reviews and educating clients and teams on best practices, with a strong ability to participate in client meetings, mediations, and settlement conferences, to deliver tailored claims results
• Experienced in managing outside defense counsel, establishing timely and accurate indemnity and expense reserves, following client service workflows, utilizing internal resources for enhanced efficiency, maintaining accurate claim files, and ensuring data completeness by consistently meeting timelines and quality standards

These additional qualifications are a plus, but not required to apply:

• 5+ years of experience in claims handling within an agency or insurance carrier
• BS/BA in Business, Insurance or related field
• NY Adjuster License
• AIC, SCLA or other related professional designation
• Advanced proficiency in Microsoft Office Suite

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

A Great Place to Work. A Great Place to Perk.

Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:

• Medical, dental, vision, 401K benefits and more
• The flexibility to work at home or an office, based on your discretion and schedule
• Start with 20 days of paid time off
• A paid day off to volunteer and company-organized volunteer events
• Up to $1,000 per year in matching charitable donations
• Up to $750 per year in wellness rewards
• All the nitro cold brew coffee and sparkling water you can drink
• A company-wide mentality that you can never appreciate your co-workers too much

Who You Are is Who We Are

MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

The applicable base salary range for this role is $54,700 to $101,900.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.