PT Sales Associate: SET Active

About the Brand:

• Hey!
• We’re SET .
• We’re here to simplify the way you get dressed.
• In an effort to be more effortless, we design athleisure that blurs the line between form and function.
• Whether you're getting active or actively chilling on the couch, our elevated essentials take you there.
• We’re a community first and a brand second.
• Seriously.
• Everything we create is with you in mind— from styles and colors, to what's to come and what's coming back.
• We believe open communication is key, because we’re at our best when you feel yours.
• We love to share what's going on BTS (behind the SET).
• Production planning, photoshoots, business day-to-day, what's up next, the good, the bad and the challenging.
• We're big on keeping it real and we'll always share the "why," because you deserve it.
• About the Role We are committed to finding exceptional talent to represent our boutique in the West Village.
• We are seeking dynamic Sales Associates who are passionate about delivering elevated, personalized in-store experiences while driving customer satisfaction and meaningful brand connections.
• In this role, you will serve as a brand ambassador—creating authentic client relationships through thoughtful selling, product storytelling, and genuine hospitality.
• You thrive in a fast-paced environment, balancing tasks and priorities seamlessly while maintaining a polished, professional presence on the sales floor.
• Key responsibilities include supporting daily sales initiatives, proactively engaging clients to drive conversion and loyalty, and maintaining visual and operational standards with strong attention to detail.
• You will collaborate closely with leadership and teammates to foster a positive, service-driven culture grounded in accountability and teamwork.
• This role may include opening and closing responsibilities, as well as potential keyholder duties.
• As part of the Leap platform, you may also have the opportunity to support other brands within the portfolio through new store openings, activations, and coverage needs.
• Comfort with retail technology such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.
• Position Qualifications Experience in retail, luxury retail, or high-touch client-facing environments, with a demonstrated ability to deliver exceptional service and build lasting client relationships.
• Strong selling skills with the ability to anticipate client needs, confidently present product knowledge, and drive conversion through personalized engagement.
• Customer-first mindset with a passion for hospitality and creating memorable brand experiences.
• Adaptable and solutions-oriented, with the ability to thrive in a dynamic environment while maintaining professionalism and composure.
• Collaborative team player who communicates clearly, actively listens, and contributes positively to team culture.
• Professional, dependable, and punctual, with sound judgment in handling client inquiries and concerns.
• Detail-oriented with the ability to execute visual, operational, and daily tasks efficiently and accurately.
• Flexible availability to meet business needs, including days, nights, weekends, and holidays.
• Active presence on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 pounds.
• Must be at least 18 years old.

Hourly Pay Range:

• $19 to $21.
• Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications.

Key Performance Indicators (KPIs) Sales Performance:

• Drives results by optimizing Conversion, Units Per Transaction (UPT), Average Unit Retail (AUR), and repeat client growth through proactive client engagement.

Client Retention & Experience:

• Delivers personalized service that contributes to strong Net Promoter Scores (NPS) and long-term customer loyalty.

Operational Execution:

• Completes tasks accurately and on time, maintaining brand standards and supporting overall store performance.

About Leap:

• The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk.
• We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others.
• To hear more about our platform directly from our CEO, click here !

Leap Perks:

• Bonus Eligible Medical, Dental & Vision benefits (must average 32+ hours a week) AllOne Health - Employee Assistance Programs 401K Accrued PTO: Part-Time hourly employees can accrue based on local laws Employee discount + wardrobe allotment for participating Leap brands In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team.
• Our differences make our organization special and are paramount to our culture.
• Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
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