Business Analyst

Business Analyst

A Few Words About Us - Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.

Job Description

The Business Analyst role within Dealer Financial Service (DFS) Information Analytics and Reporting Services (IARS) is the central point of contact between business customers and Information Technology's application development teams for enhancing applications.

The Business Analyst designs and documents workflows, develops, tracks, and analyzes business requirements, and makes recommendations that positively impacts the solution.

The Business Analyst is accountable for a full range of activities ensuring overall program effectiveness and excellence.

Principal Accountabilities:

Engages directly with business customers, project stakeholders, and application development teams to understand project objectives, requirements, and approaches

Works with key project stakeholders to understand and validate high level requirements, refine scope, develop and document detailed requirements for application development teams

Translates technical issues, breaking down technical and architectural complexities for project stakeholders, explaining developer activities, uses analysis models such as reviews and walkthroughs

Assists in validation of technical deliverables for completeness, accuracy, and quality

Analyzes technical requirements, verifies implementation and alignment to business requirements

Collaborates with development team to analyze 'what if' scenarios and impacts to upstream systems

Aids in writing test plans, testing approaches, and user acceptance test (UAT) cases, liaisons between project team and testing team during UAT

Develops and executes training plans for business customers and technology teams

Identifies project issues and risks

Focuses on usability, performance, security, portability, and service levels

Guides project activity from concept through implementation

Connects with all team members to provide support when needed ensuring quality and success of initiatives

Minimum Requirements:

Strong oral and written communication skills ensuring effective communication and requirements documentation between business customers and technical teams

Significant experience with interviewing, listening, facilitating, eliciting, and communicating with stakeholder groups in obtaining essential requirements information, including when there is hesitancy to discuss challenging topics

Experience working with large data sets, able to write and execute SQL queries to extract, review, and present data to business units

Interpersonal skills facilitating successful requirement workshops, brokering negotiation when necessary

Creative thinking, pushing beyond boundaries of existing practices and mindsets

Analytical mindset, differentiating 'needs' from 'wants', deriving necessary and implicit requirements

Organized, successful managing a wide array of information, detail-oriented producing accurate deliverables

Uses visual modeling for requirements and processes so common understanding is confirmed

Experience with both packaged software and custom developed software

Understanding of multiple software development methodologies (Agile, Iterative, Waterfall) and corresponding requirements and management practices that support them

Self-motivated, independent team member

Equivalency of bachelor's degree in a related field (information systems, computer science, business)

5 to 7 years of experience in business analyst or other related business/information systems functions

Experience and knowledge of data warehouse, information management, reporting analytics applications, and application/business domain knowledge desired

Business Analyst Professional (CBAP) certification desired

Knowledge of CaliberRM and Mercury Quality Center/Test Director preferred

Lean Six Sigma experience is an asset