Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.ESSENTIAL DUTIES AND RESPONSIBILITIES of a ServerThese include the following:Develop and maintain professional functional working relationships with IHOP employees and guests.Execute the "Service Guidelines" per the IHOP SOP to ensure a high quality guest experience.Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledgeply with SOP methods in regard to guest checks and server banking procedures.Stock and rotate all needed supplies in the service areas and dining room as assigned per shiftply with all local and SOP health, sanitation, and safety guidelines.Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.Perform all cleaning duties according to posted cleaning chartsply with IHOP uniform and appearance standards per SOP guidelines.Perform other assignments or tasks as assigned by the General Manager, Assistant manager, or acting supervisorply with IHop N Go program as assigned.
Server • Wichita, KS, USA
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