Tax Technician

Tax Technician I

All applicants will be considered, however SROA/Surplus candidates will be given priority. Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.

The California Department of Tax and Fee Administration (CDTFA) is seeking ambitious and driven individuals to join us. We offer fulfilling careers and provide a reliable income, stable benefits, work-life balance, paid holidays, and advancement opportunities. CDTFA offers a Career Center that provides assistance with resumes, mock interviews, interview tips and tricks, and other job opportunities within CDTFA and other state agencies. We are committed to expanding the capabilities of our team members through hands-on training, classroom training, and our upward mobility program. We foster a community where diverse individuals work together to serve our taxpayers and make California a better place to live and grow.

The Consumer Use Tax Section's work processes are production oriented so you will immediately recognize the results of your hard work. The position will challenge your organizational and communication skills. Under close supervision of a Business Taxes Administrator I, the Tax Technician I (TT I) will learn all facets of registration activities relating to private party purchases of vehicles, vessels, aircraft, and mobilehomes, including but not limited to:

• Screening source documents from other CDTFA divisions.
• Screening source documents from third-party agencies.
• Determining if a possible use tax liability exists.
• Creating new accounts.
• Sending contact letters.
• Scanning and uploading documents into our computer system.
• Creating and verifying use tax clearance forms.
• Reviewing the less difficult and less complex claims for exemption from use tax.

You will be tasked with the less difficult to less complex account registration and/or account maintenance duties including:

• Reviewing and processing taxpayer correspondence.
• Reviewing and determining the accuracy of taxpayer information.
• Searching and verifying taxpayer information using CDTFA systems.
• Searching and verifying taxpayer information using authorized external databases.
• Reviewing and/or updating taxpayer's account information.
• Entering required data and/or information into the registration system.
• Initiating appropriate system generated letters.
• Processing requests for information from external agency systems.
• Securing and forwarding confidential records for destruction.
• Training other team members on these duties.

Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change.

Currently, per the California Budget Act of 2025, all California Department of Tax and Fee Administration salaries are subject to the provisions of the State of California's Personal Leave Program.

This is a re-advertisement of JC-517426. If you previously applied under JC-517426 you would need to re-apply under this new Job Control, JC-528794 in order to be considered.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

You will find additional information about the job in the Duty Statement.