The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources.
MSAs at this level develop and/or maintain effective and efficient communication with the patient, interdisciplinary (coordinated care delivery model teams), VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; prepare correspondence to notify patients of normal lab results; manages systems for follow-up care such as consults, tests, etc.
Duties include but are not limited to the following:
Work Schedule: M-F 8am-4:30pm
Telework: Not authorized
Virtual: This is not a virtual position.
Functional Statement #: FS#000000
Relocation/Recruitment Incentives: Not authorized
Advanced Medical Support Assistant • Wichita, KS, United States
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