About the job
Position: Senior Help Desk Technician
Job Type: Full-time
Schedule: 8A-5P PST Monday - Friday
Work Location: On-site Plano, Tx
Pay Range $32 - $34 per hour
About Us:
At DivergeIT, we're recognized for our innovative approach to IT consulting and managed services. We help organizations navigate digital transformation by delivering tailored technology strategies that drive business growth. We're seeking a highly skilled and motivated Senior Help Desk Technician to join our dynamic team and further our commitment to excellence.
Why Join DivergeIT?
At DivergeIT, we offer a collaborative and innovative work environment where your expertise will be valued, and your contributions will make a tangible impact. We are committed to supporting your professional growth through continuous learning opportunities and certifications.
Position Overview
The ideal candidate will be the senior escalation point for a team of technicians of varied skillsets and experience. These technicians provide remote support to clients who possess both Windows and Apple environments.
The ideal candidate must demonstrate current knowledge of Microsoft Windows 10/11, Office products, Microsoft 365 (Admin portal), Azure (Entra), Intune (Endpoint Manager), and MACs up to Catalina (v15). The Senior Technician must also be fully versed in the Office 365 suite of products to include Outlook, SharePoint, and Teams setup on both PCs, MACs and mobile devices.
You must have a solid foundation in troubleshooting Cloud-based network technologies across multiple client environments, user desktop issues concerning network connectivity, email, printers, and user account permissions.
Experience
Certifications (within the past 5 years)
Education
Benefits (Once Eligible):
Join us at DivergeIT and become a part of a forward-thinking team that values your expertise and dedication. Your skills will help shape the future of our customers and your professional journey will continue to grow. Please submit your resume in pdf format for consideration
Sr. Help Desk Technician (L2-3_GW) Plano, TX • Plano, Texas, United States
Title :Service Desk Technician, LevelLocation :RemoteDuration :months +, potential for contract to hireCompensation :Between $ to $ and will depend on relevant experience to this roleWork Requireme... Show more
Join a team that puts your passion for care first.Are you in search of a career close to home and heart? Join Encompass Health, where we foster a supportive environment promoting employee growth an... Show more
We are a leading Texas-based design and construction company specializing in turnkey infrastructure construction solutions, which include excavation, road paving, retaining walls, and more! In only... Show more
Fulfillment Agent - Tier #2 (PTX2026)Plano, TX 75093OverviewSalary Range: $19.HourlyPosition Type: Full TimeCategory: RMLLCDescriptionImagine working for a dynamic, technology-driven HOA management... Show more
The Dryer Vent Technician - HelperThe Dryer Vent Technician - Helper will assist the technician with the duties listed below.This is a position where the HELPER will have the opportunity to grow in... Show more
Patient Access Specialist, PRN Floater (PT Clinics)Job Category:TherapyRequisition Number:PATIE034526Part-TimeOn-siteMHFS Dallas Walnut HillDallas, TX 75231, USADescriptionGeneral Summary Of Duties... Show more
Technical Manager Cloud Operations And Support.Primary Skills: Business Analyst, Project Management.Secondary Skills: Cloud Computing Specialization Project Management: Engineer, Cloud Engineering... Show more
At GE Appliances, a Haier company, we come together to make good things, for life.As the fastest-growing appliance company in the U.We believe in the power of our people and in giving them the free... Show more
Veterinary Technicians and Managers WantedWe are hiring for local shifts in Texas!!!Premium payFlexible schedules (work when you want, no obligations)Gain experience by working in multiple clinicsS... Show more
Job Description/Responsibilities.Service Delivery Management: Oversee the daily availability, performance, and stability of the Blue Yonder WMS.Ensure all IT service level agreements (SLAs) are met... Show more
OpsTech IT Sup Richardson, Tx Operation Manager.Payment Processing, Linux Administration/Integration, Oracle Administration, File Delivery, Excellent Communication, Leadership driving production is... Show more
Job Title :Level 2 / 3 Remote Support Engineer - Windows 11 Upgrade & Network Projects Contract :6Months (Possible Extension) Location :100% Remote (Occasional coordination with on-site resourc... Show more
Client Support SpecialistOnbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for on behalf.Because that's exactly how we work: on behalf of our clients... Show more
When it comes to IT solution providers, there are a lot of choices.But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – ... Show more
Job DescriptionJob DescriptionMust be Authorized to work in the USA - no sponsorship accepted.We are seeking a highly motivated IT Field Service Specialist to support the deployment, maintenance, a... Show more
La Familia Insurance is currently seeking a dedicated Tier 1 Technical Support professional to join our team.La Familia Auto Insurance is an agency that helps customers find the best and most affor... Show more
Genesis10 is currently seeking a Associate Data Center Technician - Day shift with our client in their Richardson, TX or Plano, TX location.This is a 12 month contract position.Summary:The client i... Show more
A leading affordable housing company is seeking an IT Service Desk Technician I in Dallas, Texas.In this full-time role, you will provide exceptional customer support while managing incident docume... Show more
Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shi... Show more
NTT DATA Services is currently seeking a Disaster Recovery Specialist to join our team in Plano, Texas (US-TX), United States (US).This is a hybrid role, on-site at our client site several days per... Show more
