Chief Operations Officer (COO)

Chief Operations Officer (COO)

The Chief Operations Officer (COO) serves as a member of the Executive Leadership Team and provides enterprise leadership, operational strategy, and organizational oversight across the bank. The COO ensures that operational functions, including loan operations, deposit operations, treasury management operations, business transformation, information technology, and facilities and security, are aligned with the bank's strategic objectives and regulatory requirements.

This position is accountable for driving operational excellence, optimizing processes, strengthening internal controls, and ensuring the effective integration of people, processes, and technology. The COO will promote cross functional collaboration and support the bank's mission, values, long term growth, and fulfillment of our value propositions.

Essential Functions & Responsibilities

• Strategic Leadership
• Operational Management
• Technology and Digital Strategy
• Risk Management, Compliance, and Controls
• Vendor and Contract Management
• Performance Management and Reporting
• People Leadership
• Committee Participation and Community Engagement

Knowledge, Skills, Abilities

• Education: Bachelor's degree required, advanced degree preferred.
• Experience: Ten (10) or more years of progressive operational leadership experience within financial institutions strongly preferred.
• Experience: Executive or senior management experience within a financial institution of approximately $1 billion in assets or larger strongly preferred.
• Experience: Minimum of five (5) years of management or supervisory experience required.
• Experience: Prior experience in strategic planning, project management, budgeting, vendor management, and contract negotiation.
• Demonstrated ability to apply technical solutions to business challenges.
• Strong understanding of current technology platforms, digital trends, automation strategies, and emerging AI capabilities, including their application to operational efficiency, risk management, and customer experience.
• Comprehensive knowledge of internal controls, business processes, and process mapping.
• Strong leadership, communication, and conflict resolution skills.
• Ability to motivate and lead teams in a collaborative, results oriented environment.
• High level of initiative, attention to detail, and goal orientation.
• Ability to build trust, foster collaboration, and work effectively across departments.
• Demonstrated ability to leverage data and analytics to support strategic and operational decision-making.
• Operational Excellence, Continuous Improvement

Competencies

• Adherence to CoreFirst Values: Respect, Communication, Integrity, Initiative, and Accountability. A secondary focus on internal and external Customers, Compliance, Ethics, Perseverance, and Time Management is also essential.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, and walk. Some light physical effort is required.

Travel is primarily local during the business day, although some local evening and weekend travel may be expected.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines.

Applicants must pass a drug screen and background check.

Internal applicants must meet the minimum requirements of their current job, notify their manager/supervisor they are applying for the position, and submit a resume via the employee portal.

CoreFirst provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, CoreFirst Bank & Trust complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.