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Four Seasons Hotels
Room Service ManagerFour Seasons Hotels • Boston, MA, United States
Room Service Manager

Room Service Manager

Four Seasons Hotels • Boston, MA, United States
30+ days ago
Job type
  • Full-time
Job description

Room Service Manager

Four Seasons Hotel One Dalton Street, Boston is currently looking for a Room Service Manager!

Essential functions of the job:

  • Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel's Room Service Department to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation.
  • The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
  • Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.
  • The ability to work closely with the Director of Food & Beverage and Executive Sous Chef to design effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.
  • Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
  • Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Knowledge and Skills:

  • College degree preferably specializing in hotel/restaurant management or equivalent experience is required.
  • Experience: Two to three years previous experience in management position in Food & Beverage.
  • Skills and Abilities: Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
  • Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
  • Requires ability to operate computer equipment and other food & beverage computer systems.
  • Requires reading, writing and oral proficiency in the English language.

Visa Requirements:

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Some Benefits Four Season Employees enjoy:

  • Salary Range: $85,490 - $89,115
  • ZERO-COST Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days and Complimentary Life insurance
  • MATCHED 401(k) Retirement Plan after 1 year
  • COMPLIMENTARY and DISCOUNTED Employee Travel program after 6 months around the world
  • COMPLIMENTARY daily Employee Meals
  • DISCOUNTED Parking and Public Transportation
  • COMPLIMENTARY Laundry
  • ROBUST TIME OFF PLAN: Paid Time Off, Holidays, Personal Days, Floating Holidays

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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Room Service Manager • Boston, MA, United States

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