Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work investigating, resolving, and acting on every signal across every channel that matters. Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself.
We're backed by a16z, BCV, General Catalyst, and Y Combinator. More than 1,500 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows on Pylon. We're also featured on the Enterprise Tech 30 List.
We're looking for someone who can keep our multiple offices running smoothly. This is not just moving boxes around or making a space look pretty, you need to roll up your sleeves and redline the lease, plan off-sites, and own the philosophy of why the office is the way it needs to be.
What You'll Do
What You've Done
This Role Might NOT Be For You If
Fully covered medical, dental, and vision insurance for employees
401(k) retirement plan
Commuter benefits
Parental leave
14 company holidays + unlimited PTO
Annual offsite
Lunch, dinner, and snacks at the office
Fitness stipend
More about Pylon
Traction: We have hundreds of paying customers and are growing fast
Funding: $51M total raised, Series B - backed by a16z, General Catalyst, & Y-Combinator
Founders: Advith Chelikani, Robert Eng, and Marty Kausas
Team: Currently 110+ and growing!
Workplace Experience Lead • San Francisco, CA, United States
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