Position Overview We’re hiring a friendly, detail-oriented Medical Front Office Admin to support a busy specialty clinic with two Orange County locations. This is a high-visibility role at the front desk—ideal for someone who enjoys helping patients, managing multiple priorities, and keeping the day running smoothly for both patients and providers. You’ll be the first point of contact for patients, coordinating scheduling, verifying insurance/authorizations, and ensuring charts are accurate and ready for each visit. If you’re dependable, professional, and thrive in a patient-facing environment, we’d like to meet you. Key Responsibilities
Greet patients warmly, assist with check-in/check-out, and ensure a positive patient experience
Answer and route incoming calls professionally; take accurate messages and follow through
Provide basic appointment instructions and help resolve routine patient questions
Schedule, confirm, and reschedule patient appointments while optimizing provider calendars
Coordinate scheduling across two clinic locations and communicate changes clearly
Maintain accurate patient demographics and appointment notes in the system
Verify eligibility and benefits prior to appointments
Support prior authorization workflows and track status as needed
Identify coverage issues early and communicate next steps clearly and professionally
Prepare patient charts prior to visits; ensure required documents are complete
Perform EMR/EHR tasks including scanning, uploading, and updating records
Maintain organized documentation and follow clinic procedures for compliance and privacy
Communicate effectively with clinical staff and leadership to keep daily flow on track
Assist with general administrative tasks as assigned in a fast-paced medical environment
Requirements
High school diploma or equivalent
Reliable transportation (role requires commuting between Irvine and Laguna Woods)
2-4 years front office experience in a medical setting (scheduling, phones, insurance verification)
Knowledge of medical terminology
Strong attention to detail and ability to multitask without losing accuracy
Experience using EMR/EHR systems and standard office software. NextGen experience is a plus.
Strong phone etiquette, professionalism, and a patient-friendly communication style
Schedule and Work Location
Ability to work Monday to Friday 8:00 AM–4:30 PM
Flexibility to work set site schedule:
Monday/Wednesday/Friday - Laguna Woods
Tuesday/Thursday - Irvine
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Medical Front Office Admin • Irvine, CA, US
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