Benefits Coordinator

Human Resources Generalist

We are seeking a Human Resources Generalist to serve as our Benefits Coordinator. This position is responsible for administering the County's employee benefits programs and serving as the primary resource for employees and departments on health, dental, vision, life insurance, retirement, leave programs, COBRA, wellness initiatives, and other benefit offerings.

The Benefits Coordinator manages benefit enrollments and life event changes, maintains accurate records in the Human Resources Information System (HRIS), audits benefit and payroll data, coordinates with insurance carriers and third-party administrators, and ensures compliance with applicable federal, state, and County regulations.

This position also develops employee communications, presents benefits information during new hire orientation, supports wellness initiatives, and collaborates with payroll, finance, and external partners to provide exceptional customer service and resolve benefit-related issues. The ideal candidate is highly organized, customer-focused, able to manage multiple priorities, communicates complex information clearly, and maintains the highest level of confidentiality and attention to detail.

The ideal candidate:

• Employee-focused: Enjoys helping employees understand and maximize their benefits while providing compassionate, responsive service throughout all stages of employment.
• Customer-service oriented: Creates a welcoming, respectful, and professional experience by responding to benefits inquiries promptly, accurately, and with empathy.
• Detail-oriented: Maintains a high level of accuracy when processing enrollments, qualifying life events, payroll deductions, invoices, and benefits records.
• Technologically capable: Demonstrates proficiency with Microsoft Word, Excel, Outlook, Human Resources Information Systems (HRIS), and benefits administration software.
• Organized and dependable: Effectively manages multiple deadlines, priorities, and enrollment activities while maintaining complete and accurate records.
• Analytical: Identifies discrepancies, researches issues, and works collaboratively with payroll, insurance carriers, and third-party administrators to resolve benefits concerns.
• Knowledgeable and resourceful: Learns and applies federal and state regulations, County policies, and benefits plan provisions to provide accurate guidance and ensure compliance.
• Confidential and professional: Understands the importance of safeguarding confidential employee and protected health information while exercising sound judgment and discretion.
• Effective communicator: Explains complex benefits information in a clear, patient, and understandable manner to employees, retirees, and department representatives.
• Collaborative: Builds positive working relationships with employees, vendors, insurance carriers, retirement systems, and internal departments to deliver exceptional service.

Hiring range: Range 15/Steps 1-8 ($23.26 - $28.61)

• Must pass pre-employment background screening.
• Must possess a valid driver's license for operation of motor vehicles at the start of employment and maintain said license while employed in this position.

Proud to Offer

• Paid Time Off (PTO)
• Enrollment in Arizona State Retirement System
• 11 Paid Holidays

Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request for individuals with disabilities. Mohave County is an Equal Opportunity Employer. It is the policy of Mohave County to provide equal opportunity in employment to all job applicants and employees. The County shall not discriminate against any person in recruitment, examination, appointment, training, pay promotion, retention, discipline or any other aspect of personnel administration, term or condition of employment, due to race, color, religion, sex (including pregnancy), national origin, genetic information or disability, age (40 or older). Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.