Talent.com
Wendy's
Shift Manager - Morning ShiftWendy's • St. Johns, FL, US
Shift Manager - Morning Shift

Shift Manager - Morning Shift

Wendy's • St. Johns, FL, US
22 days ago
Job type
  • Full-time
Job description

Position Overview

The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Responsible for overall restaurant effectiveness, quality and customer service. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader.


Key Responsibilities

  • Train, monitor, and reinforce food safety procedures to crew members
  • Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close
  • Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready
  • Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention
  • Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer"
  • Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees
  • Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
  • Follow up and ensure resolution of VOC issues as needed
  • Onboard new hires in Workday


Qualifications

  • High School Diploma, GED or equivalent preferred
  • Must be at least 18 years of age
  • 6 months or more of restaurant, retail, customer service focused, or equivalent experience
  • Available for full time and close/ shifts
  • Certification for Open/Close Shift Manager
  • Ability to multi-task while maintaining composure and be able to give and take direction, work well in a team environment and have a strong service focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues
  • Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time
  • Position requires the use of a headset. Frequent lifting and carrying (at times up to 50 lbs.), reaching, pushing, pulling, bending, kneeling and stooping is involved
  • Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate
  • Must have or be willing to obtain ServSafe certification by end of training
Create a job alert for this search

Shift Manager - Morning Shift • St. Johns, FL, US

Similar jobs

Shift Manager

Moe'sFleming Island, FL, US
Full-time

The Shift Manager is responsible for managing the daily operations of the Moe’s Southwest Grill.Responsible for ensuring that the restaurant team creates quality food and providing quality guest se... Show more

General Manager

Pizza Hut - Flynn GroupSaint Johns, FL, United States
Full-time

Pizza Hut Restaurant General Manager.Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units.Today we... Show more

 • Promoted

Shift Lead - 1209

Five GuysOrange Park, FL, United States
Full-time

The pay for this position starts at $16.At our restaurant, Shift Leaders aren't just supervisorsthey're hands-on leaders who set the tone for every shift.You'll lead by example, work side-by-side w... Show more

 • Promoted

Store Manager

Baskin RobbinsGreen Cove Springs, FL, United States
Full-time

As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates.The General Manager is directly responsible for ensuring the proper implementa... Show more

 • Promoted

Shift Manager

SonicOrange Park, FL, US
Full-time

There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees.This elite group gets to work with awesome people, earn great pay, and sport the cool unifo... Show more

Shift Manager

Taco BellSt Johns, FL, US
$14.00 hourly
Full-time

As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards.You'll take charge, resolving customer concerns and ensuring ... Show more

General Manager

Pizza HutOrange Park, FL, United States
Full-time

Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units.Today we are the largest Pizza Hut franchisee... Show more

 • Promoted

Assistant General Manager

McDonald'sOrange Park, FL, United States
Full-time

I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow.The Job for Me Get a job that inspires your best and moves you forwar... Show more

 • Promoted

General Manager - (RT196)

RaceTracOrange Park, FL, United States
Full-time

General Manager Opportunity At RaceTrac.At RaceTrac, our General Managers don't just run a store - they lead a team, drive profitability, and create unforgettable guest experiences.If you're a high... Show more

 • Promoted

Assistant General Manager

LUV car washOrange Park, FL, United States
Full-time

Since launching in September 2021, LUV Car Wash has been on a mission and we're just getting started.In under five years, we've grown close to 90 locations across six states (CA, NV, FL, GA, PA, a... Show more

 • Promoted

Shift Leader

Pizza HutFleming Island, FL, United States
Full-time

Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units.Today we are the largest Pizza Hut franchisee... Show more

 • Promoted

Assistant Store Manager

Baskin RobbinsOrange Park, FL, United States
Full-time

The Assistant Store Manager assists the Store Manager in planning, direction and controlling the operation of the store.He or she is responsible for supervising employees in inventory merchandising... Show more

 • Promoted

Oil Change Assistant Manager - Shop#903 - US-17 and CR 315

Take 5 Oil ChangeGreen Cove Springs, FL, United States
Full-time

Assistant Shop Manager Paid Training Available.The Take 5 Family is hiring customer service maniacs!.People person? Driven? A leader?.If so, here is good news for you! Take 5 Oil Change is offerin... Show more

 • Promoted

Shift Manager

McDonald'sOrange Park, FL, United States
Full-time

I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow.The Job for Me Get a job that inspires your best and moves you forwar... Show more

 • Promoted

Shift Manager

Wendy'sGreen Cove Springs, FL, United States
Full-time

You're an experienced restaurant manager looking for an organization that will invest in your development and give you opportunities for advancement.You enjoy a challenge and are always pushing for... Show more

 • Promoted

Shift Supervisor

LUV car washFleming Island, FL, United States
Full-time

LUV Car Wash was founded in Sept of 2021, and we have rapidly grown to over 80 locations in 6 states, including CA, NV, FL, GA, PA, and NJ.We are looking to add a Shift Supervisor to our growing te... Show more

 • Promoted

Oil Change Assistant Manager - Shop#903 - US-17 and CR 315

Driven BrandsGreen Cove Springs, FL, United States
Full-time

Take 5 Oil Change is your neighborhood go-to oil change spot.We've been doing this for over 35 years now and we pride ourselves in our friendly technicians, our oil change expertise, and our effici... Show more

 • Promoted

Store Manager

JourneysOrange Park, FL, United States
Full-time

Orange Park, FL (Orange Park Mall).Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories.With more than 800 sto... Show more

 • Promoted

Assistant Store Manager

Dunkin'Green Cove Springs, FL, United States
Full-time

The Assistant Store Manager assists the Store Manager in planning, direction and controlling the operation of the store.He or she is responsible for supervising employees in inventory merchandising... Show more

 • Promoted

Store Manager

Dunkin'Green Cove Springs, FL, United States
Full-time

As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates.The General Manager is directly responsible for ensuring the proper implementa... Show more