Talent.com
Expert Technology Services
Business Process Consultant - Position 2Expert Technology Services • Edison, NJ, United States
Business Process Consultant - Position 2

Business Process Consultant - Position 2

Expert Technology Services • Edison, NJ, United States
5 days ago
Job type
  • Full-time
  • Quick Apply
Job description
Job Summary (List Format):

- Build and maintain trusted, long-term relationships with customers by delivering outstanding consulting services.
- Manage end-to-end business process improvements, leveraging domain and ServiceNow expertise.
- Collaborate with technical consultants and customers to design workflows that align with the customer journey.
- Gather business requirements through workshops and translate them into functional specifications and user stories.
- Analyze existing workflows to identify areas for improvement and implement automation solutions.
- Develop acceptance criteria, testing strategies, and knowledge transfer documents to ensure delivery excellence.
- Share insights and feedback with product teams to drive continuous improvement and best practices.
- Provide leadership by resolving escalations from junior team members and serving as the functional lead on engagements.
- Coach and mentor Associate Business Process Consultants.
- Apply ServiceNow product knowledge to design efficient workflows based on leading practices and customer needs.
- Train customers in creating user stories, acceptance criteria, and testing strategies, and support their review and approval.
- Maintain up-to-date skills and certifications relevant to specific workflows.
- Utilize AI tools to streamline workflows, generate insights, and support strategic initiatives as guided.
- Demonstrate understanding of core AI concepts, ethical considerations, and platform capabilities, and explain their application to customers.
- Collaborate effectively with cross-functional teams to drive complex issue resolution.
- Willingness to travel up to 50% as required by client engagements.
Create a job alert for this search

Business Process Consultant - Position 2 • Edison, NJ, United States

Similar jobs

US-CTS-ADVISORY-Business Consultant

Pyramid Inc.Morristown, NJ, United States
Temporary

US-CTS-ADVISORY-Business Consultant.Immediate need for a talented Business Consultant.This is a 06+months contract opportunity with long-term potential and is located in Morristown, NJ (Onsite).Ple... Show more

 • Promoted

Global Business Services (GBS) - Strategy - Senior Consultant

DeloitteMorristown, NJ, United States
Full-time

Senior Consultant, Global Business Services.Work you'll do As a Senior Consultant, Global Business Services on the Global Business Services (GBS) team, you will be responsible for supporting the st... Show more

 • Promoted

Business Process Engineer Sr. Process Design Specialist II

Horizon Blue Cross Blue Shield of New JerseyNewark, NJ, United States
Full-time

Process Improvement Consultant.Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health.For over 90 years, we have been New Jersey's health solutions leader dr... Show more

 • Promoted

PMS Consultant

LiteraHolmdel, NJ, United States
Full-time

Join The Legal Tech Revolution At Litera.Are you ready to shape the future of how law is practiced? At Litera, we're on a mission to Raise The Bar for the legal profession by delivering transformat... Show more

 • Promoted

Pursue Your Passion with Purpose

MDA EdgeSomerset, NJ, United States
Full-time

Estimated duration is 12+ months with possible extensions.Work setting is 100% on-site at the client's location.No telecommuting or remote work is allowed.This requirement is non-negotiable.Must wo... Show more

 • Promoted

Strategy & Execution - Business Execution Consultant 4

ArtechIselin, NJ, United States
Full-time

Transformational Change Professional.Join our team as we embark on a significant transformation in Communications Surveillance.We are seeking a dedicated professional to contribute to our mission o... Show more

 • Promoted

People Relations Consultant

Anywhere Real EstateMadison, NJ, United States
Full-time

Our People Relations team partners closely with leaders and employees to support thoughtful, consistent approaches to performance improvement, workplace concerns, and moments that matter across the... Show more

 • Promoted

Senior Life Insurance Business Consultant

CGINew Brunswick, NJ, United States
Full-time

Senior Life Insurance Business Consultant.CGI is a global IT and business consulting services firm delivering end-to-end services across strategy, systems integration, and managed services.With tho... Show more

 • Promoted

Lead Business Analyst - E2E Orchestration

CirrusLabsParsippany, NJ, United States
Full-time

Lead Business Analyst - E2E Orchestration.Acts as the lead business analyst for one or more enterprise orchestration domainsowning problem definition, feature intent, and data requirements end-to-e... Show more

 • Promoted

Business Analyst

KellyNew Brunswick, NJ, United States
Full-time

At Kelly Science, Engineering, Technology & Telecom (SETT), we're passionate about helping you find a job that works for you.We're hiring a Business Analyst for a hybrid contract opportunity in New... Show more

 • Promoted

Temporary- Associate Business Analyst

IEEEPiscataway, NJ, United States
Full-time +1

Temporary- Associate Business Analyst.The overall purpose of this position is to assist with the business and operational activities of the Technical Activities Department.The Associate Business An... Show more

 • Promoted

Business Analyst

RIT SolutionsOld Bridge, NJ, United States
Full-time

Senior Business Analyst Or Project Manager.We need: A senior Business Analyst or Project Manager with extensive experience supporting Shared Services Projects around Technology expenses.Must have e... Show more

 • Promoted

Business Strategy Specialist

Micro1West Freehold, New Jersey, US
$50.00 hourly
Full-time

Management Consultant / Business Strategy Specialist.AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such ... Show more

 • Promoted

Business Analyst - Guidewire Claims

Greater New York Insurance CompaniesEdison, NJ, United States
Full-time

Business Analyst - Guidewire Claims.Hybrid NEW JERSEY - EDISON, NJ 08837.Category Information Technology.Position Summary: The primary purpose of this role is to act as a liaison between P&C insur... Show more

 • Promoted

Business Process Optimization Lead

Wakefern Food Corp.Edison, NJ, United States
Full-time

United States and supports its co-operative members' retail operations, trading under the ShopRite, Price Rite, The Fresh Grocer, Dearborn Markets, DiBruno Bros.Employing an innovative approach to ... Show more

 • Promoted

Business Process Expert, External Purchasing Planning

Becton DickinsonFranklin Lakes, NJ, United States
Full-time

Business Process Expert External Purchasing & Requirements PlanningPart of the E2E Planning Excellence Team, you will play an active role in our E2E planning transformation journey.As Business ... Show more

 • Promoted

Consultant, FIA-LAAD

IQVIA HoldingsParsippany, NJ, United States
Part-time

Ready to join a fast-growing analytics consulting team supporting some of the most complex alliance-level clients in healthcare?.As a Consultant, FIA-LAAD, you will serve as the primary advisor to ... Show more

 • Promoted

Business Analyst With P&C and Guidewire- Hybrid

The Dignify Solutions, LLCMorristown, NJ, United States
Full-time

Location - Alpharetta, GA; Charlotte, NC; Chicago, IL; Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Denver, CO; Fargo, ND; Garden City, NY; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Ang... Show more

 • Promoted

Clinical Transition Consultant (Healthcare)

Gilbane Building CompanyNewark, NJ, United States
Full-time

Clinical Focused Transition Consultant II.Are you looking for a highly rewarding opportunity that provides extensive career growth opportunities? Gilbane is seeking a clinical focused Transition Co... Show more

 • Promoted

Process Improvement Analyst III

Guardian Life InsuranceHolmdel, NJ, United States
Full-time

Process Improvement Analyst III.This is a hybrid position, which requires three days per week attendance in one of our primary office locations (Bethlehem, PA, Holmdel, NJ, or New York, NY) with th... Show more