EXL Survey and Risk Control is seeking skilled professionals who possess 10+ years of experience with a major insurance carrier and/or national broker in commercial Property & Casualty Risk / Loss Control, excellent communication skills, computer proficiency, and a commitment to meeting client quality and timeliness standards. Those with these skills as well as knowledge or experience in commercial insurance, inspections, or fire and safety assessments are encouraged to apply.
You will be responsible to schedule on-site surveys and provide risk evaluation and risk improvement reports to insurance industry clients. These reports contain information necessary to underwrite a commercial insurance policy and may include recommendations to control and/or correct potential loss producing conditions associated with that policy. You will be expected to manage assignments you accept, successfully secure customer appointments within a local territory and complete work assignments on time.
You may work on special projects or conduct more challenging risk evaluation surveys or risk improvement service requests that utilize your education, professional certifications, and overall risk control skills level. Insured businesses range from Middle Market to Large Multi-location commercial size.
Consultants will work from their home or office, and travel to local commercial business operations (e.g. retail businesses, restaurants, hotels, apartment buildings and complexes, construction operations and jobsites, various types of manufacturers, churches, schools, etc.) You will assess the risk for various commercial insurance lines of business that can include Property, General Liability, Workers Compensation, Auto/Fleet, Products Liability, Inland Marine and Builders Risk.
Come join the EXL Survey and Risk Control team!
This is a Field position based out of your home office, requiring daily travel to client sites to conduct surveys serving the Boston, Springfield, and Northampton, MA areas.
This is a non-exempt, work-from-home, employee position in which the Loss Control Field Consultant is expected to conduct Loss Control Assessments, Loss Control Consulting Services, Loss Control Service Proposals, Phone Surveys, and Desk Surveys. Loss Control Field Consultants must complete the requisite number of surveys each month to achieve personal revenue production goals. Additional responsibilities may include mentoring, quality review and other special projects as directed by manager.
Conduct underwriting surveys and loss control assessments on commercial businesses. Observe and evaluate risk for various commercial insurance lines of business including Property, General Liability, Workers Compensation and Auto/Fleet. Engage business owner to discuss and evaluate corporate safety culture, loss history, risk management controls and maturity of company safety programs. Document all hazards observed for underwriting and make recommendations for risk improvement. Complete a detailed survey report write-up, including narrative assessment.
Other duties include phone and desk surveys, call and interview policyholders per guidelines from clients, conduct supplemental research as needed per specific work orders, and complete detailed survey report write-up, including a narrative assessment.
Knowledge, skills, and abilities needed include 10+ years of experience with a major insurance carrier and/or national broker in commercial Property & Casualty Risk/Loss Control, CSP or ARM designations preferred but not required, excellent professionalism and emotional intelligence, strong analytical skills and resourcefulness, solid aptitude for risk assessment and replacement cost valuations, excellent written and oral communications, knowledge in use of computer equipment, software, and general office equipment, ability to manage multiple surveys at once and handle time sensitive urgencies, and willingness to travel.
Loss Control Field Consultant • Boston, MA, United States
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