CUSTOMER SERVICE

Mission Yogurt is hiring a Team Member/Barista to join our team at Caribou Coffee located inside the Denver Airport. We are looking for Team Members with open availability and who enjoy working the afternoon/PM shift from 1/2 pm until 9/10 PM.

The Team Member provides excellent customer service while supporting daily operations. This role helps maintain a welcoming, clean environment and supports smooth, accurate guest transactions while delivering efficient food and beverage service through strong teamwork. In this role, you will take orders, run the cash register, work as a barista, line prep, do dishes, and expedite.

Pay: $18.00/hr. + TIPS!

Benefits:

• Medical, Dental, and Vision Insurance, Flexible Spending Account (FSA), Health Savings Account (HSA), Voluntary Life and AD&D, Voluntary Long-Term Disability, Voluntary Accident, Voluntary Critical Illness, Voluntary Hospital Indemnity, and Voluntary Pet Insurance are offered on the first of the month following 60 days of full-time employment.
• 401(k) with company match*
• Paid Sick Leave
• PAID employee parking OR company-paid MTS EcoPass
• Employee meal program
  
• Competitive wages and opportunity for professional growth!

Job Responsibilities:

• Ensures the safety and security of both guests and team members.

• Craft high-quality beverages while providing friendly, efficient service.

• Accurately handles cash transactions and processes payments using the POS system, making sure the drawer remains balanced throughout the shift.

• Assesses work-related issues in a professional manner and exercises honest, non-biased judgment.

• Collaborate with team members to ensure efficient and smooth operations.

• Address customer concerns and escalate to management if necessary.

• Assist with other front-of-house tasks as needed, including taking orders, answering customer questions, and ensuring customer satisfaction.

• Clean and sanitize the cashier area regularly, especially during peak times and after customer transactions, and assist with other small tasks as needed.

• Restock supplies and ensure inventory is well-maintained.

• Make drinks, support on the line with prep and production as well as helping wash the dishes.

• Adheres to Mission Yogurt's safety, sanitation, and cleanliness policies and practices.

• Upholds ideals, values, and practices that are the foundation of Mission Yogurt: Loyalty, Innovation, Service, Communication, and Flexibility.

What We Are Looking For:

• Ability to perform in a multi-tasking environment and work creatively with limited resources.

• Must have excellent verbal communication skills and the ability to communicate effectively.

• Delivers superior food and beverage service and maximizes customer satisfaction.

• Contributes to a positive work environment through enthusiasm, dedication, and responsiveness.

• Ability to handle cash and operate a point-of-sale system accurately and efficiently.

• Availability and willingness to work days, evenings, weekends, and holidays.

• Must be at least 18 years old and legally authorized to work in the U.S.

• Prior experience working as a barista.

• Previous experience as a cashier, team member, or in a customer service role.

• Strong customer service skills and a passion for the hospitality industry.

• Experience working in a fast-paced, deadline-oriented environment.

• Must have basic food preparation skills or a willingness to learn.

Physical Demands:

Must be able to work on your feet for up to 12 hours. Position requires prolonged standing, bending, stooping, twisting, reaching overhead, and lifting products and supplies weighing 20 pounds, and occasional lifting and/or moving up to 50 pounds, as well as repetitive hand and wrist motion.

Mission Yogurt, Inc. is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law. While Mission is committed to following this principle in every facet of employment, all employees share in the responsibility to promote and foster a favorable work environment.

Compensation details: 18 Hourly Wage

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